Piedmont Newton Hospital Ratings

5126 Hospital Drive Ne
Covington, GA 30014
Phone: (770) 786-7053

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Piedmont Newton Hospital save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Piedmont Newton Hospital	National Average
Heart Attack	12%	12.6%
Stroke	15.4%	13.9%
Heart Failure	13%	11.8%
Pneumonia	18.8%	18.2%

Infectious Disease at Piedmont Newton Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	6
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 32m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Piedmont Newton Hospital Stories

Apr 07, 2025, 12:51 PM
Piedmont Newton Hospital: "So awful!! The initial contact was good-associates were friendly. My husband was in so much pain it was obvious. No one else in the room was rolling in pain like he was. He was triaged for 3 hours! They gave him a tramadol-which never works. Finally he goes back to the room and waits another 2 hours for the one doctor to see him. It turns out there was 32 rooms with this one doctor seeing patients. Why don’t they have two doctors?? They gave morphine and some antiflamation meds. That medication worked for 30 minutes. After all this we were back at square one. He’s still in major pain. We will never go to that emergency room again. We will drive to Atlanta first. It’s so hard to believe people are okay with this kind of care. " - Ruth

Apr 07, 2025, 8:59 AM
Piedmont Newton Hospital: "So awful!! The initial contact was good-associates were friendly. My husband was in so much pain it was obvious. No one else in the room was rolling in pain like he was. He was triaged for 3 hours! They gave him a tramadol-which never works. Finally he goes back to the room and waits another 2 hours for the one doctor to see him. It turns out there was 32 rooms with this one doctor seeing patients. Why don’t they have two doctors?? They gave morphine and some antiflamation meds. That medication worked for 30 minutes. After all this we were back at square one. He’s still in major pain. We will never go to that emergency room again. We will drive to Atlanta first. It’s so hard to believe people are okay with this kind of care. " - Ruth

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