Piedmont Eastside Medical Center Ratings
1700 Medical Way
Snellville, GA 30078
Phone: (770) 979-0200
Snellville, GA 30078
Phone: (770) 979-0200
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Piedmont Eastside Medical Center save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Piedmont Eastside Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.7% | 12.6% |
| Stroke | 12.6% | 13.9% |
| Heart Failure | 12.8% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Piedmont Eastside Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 11 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 30mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Piedmont Eastside Medical Center Stories
Sep 30, 2022, 9:56 PM
Emory Eastside Medical Center: "Infected tooth and bone need pain meds" - Michael
Aug 18, 2021, 5:56 PM
Emory Eastside Medical Center: "I went to the ER at around 1.00am with left leg and left chest pains. Was seen by a tech. Vital signs were taken. Saw registration around 3am. Several triage nurses reviewed other patients and I was ignored by the tech and triage staff until 7am when I was triaged and treated. Dr. White and Nurse Tammy provided good care.
Please watch the video for that night. I was not the only patient that received poor care. 2 pregnant women were also treated badly. You do not have proper triage staff. The tech did not even note my chest pains complaint. She had no compassion even when I went to her several times during the night for help. 6 hours to get triaged is poor service. I hope I do not need to return to your hospital. Your wait times are fictitious. I would give a score of 1/5. Terrible hospital to go to. " - Marcia
Apr 25, 2021, 6:46 PM
Emory Eastside Medical Center: "Unfortunately, had to go on a Sunday. Went in at 11 am and at 7 pm (8 hrs) still wasn't seen. Went up to the desk to guy who was very rude and told me to sit down and wait my turn or leave. " - Zee
