Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Pennsylvania Hosp Of The Univ Of Pa Health Sys Ratings

800 SPRUCE STREET
Philadelphia, PA 19107
Phone: (215) 829-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Pennsylvania Hosp Of The Univ Of Pa Health Sys save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia9%


Infectious Disease at Pennsylvania Hosp Of The Univ Of Pa Health Sys

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 47m

Non-critical cases where patient is discharged have total visit time of 3 hour and 28 minutes

Serious cases where patients are admitted have 3 hour and 47 minutes to be admitted, then an additional 3 hour and 57 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Pennsylvania Hosp Of The Univ Of Pa Health Sys 4.55 out of 5 based on 49 ratings. 49 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Pennsylvania Hosp Of The Univ Of Pa Health Sys Stories



Sep 20, 2021, 4:09 PM
: "I agree with the person who said the ER wait time is the worst i have ever come across. This is a MESS, I have been waiting 5 hrs ago!!! Id like to leave but I need a diagnosis & some relief. I've been in many ER's with my husband & have never waited this long. They need a new system!!" - Jeanine

Sep 14, 2021, 7:05 PM
Thomas Jefferson University Hospital: "Jefferson proudly tells you their wait time is 7-9 hours. plus +. I arrived at 7:30 pm I was not seen until 3:45am! So that is not a truthful estimate of wait time statement.
And. These are people with serious emergencies. Internal breathing, complications from surgery I.e infections among other things I think Jefferson’quality of care has plummeted over the years

Go elsewhere!"
- Jennifer

Sep 09, 2021, 9:56 AM
St Luke's Hospital Bethlehem: "This is the third time my 92 yr old mother has been admitted to St Luke's only to be left in ER for 24 hrs. on time and approximately 17 hrs the other time. Each she was told you will be going up to a room shortly. That never happens and when questioned we were told "Oh were full now no rooms available" and you are on hold (whatever that means). Why do they do this? Either admit her with a room or send her home, this last time was the worst she laid in urine-soaked bedding until she figured out how to use the call bell that I had placed with her before I left(no one even placed that with her.) I should never have left her or believed that she was going up to a room shortly. Don't use this ER if possible it stinks, who treats a 92 yr old like that or anyone else for that matter! " - Margaret

Aug 30, 2021, 5:57 AM
Carlisle Regional Medical Center: "My 94 yr grandma with dementia has uti, all she needs is some fluids and the hospital setting to get over this bump. The wait time there was 2 hrs b4 she couldnt take it no more. Gma started throwing up and needed to lay down so had to take her bak home while worried to death about how badly she is being affected. The ppl waiting next to her were there for 12 hrs and still waiting. 12 hrs!!!! There was even a 3rd who continuously threw up the entire time and was still waiting by time she left. Carlisle hospital needs to get their staffing, policies and capacity in a better efficient mode. Even b4 covid hit they were never efficient and minimally staffed. No wonder ppl r dying cuz they like many other hospitals r poorly prepared for the slightest influxes. We pay health insurance and taxes for wat now?
Harrisburg hospital is even rejecting ambulances tonight. Just sad situation all around. "
- Thsone

Aug 20, 2021, 5:09 PM
Geisinger - Community Medical Center: "Terrible wait times in the er department. People waiting 6 hrs to be helped, people being seen in order rather than per illness/ injury. " - Doug


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