Penn State Health Holy Spirit Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Penn State Health Holy Spirit Medical Center save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Penn State Health Holy Spirit Medical Center	National Average
Heart Attack	11.6%	12.6%
Stroke	14.8%	13.9%
Heart Failure	10.5%	11.8%
Pneumonia	16.4%	18.2%

Infectious Disease at Penn State Health Holy Spirit Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	11
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	4

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 50m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Penn State Health Holy Spirit Medical Center Stories

Share your experience

Dec 02, 2022, 5:39 AM
Holy Spirit Hospital: "One of the worst have pancreas they just check blood pressure waiting 8hrs and never was seen sugers were over 500 they didn't even check that had to call home for insulin that was really bad couldn't wait any longer by that time went to doctors office. " - William

Nov 08, 2022, 8:19 PM
Holy Spirit Hospital: "I came in to emergency room at 1:20 p.m. with severe case of diarrhea and vomiting. By 7:40 p.m. I had to leave because I didn't expect to be waiting for SEVEN hours and didn't bring my regular medications and my right sight of my body started getting numb. I was told that they can't give me any meds without admitting me to a room which might take another 4 hours!!!! So 7 hours and additional 4 hours, that's 11 hours waiting time at Holly spirit emergency room. Horrible " - Natalya

Dec 27, 2021, 3:13 PM
Holy Spirit Hospital: "It was a nightmare from the second I walked in the door. Would not listen to what I had to say AT ALL! Kept insisting I had shortness of breath when I was coughing from nasal drainage. Did a covid test and declared it to be positive (doesn't the swab need to be removed from your nose before you declare it positive). It was one thing after another for 5 days. Before I left I refused a test by respiratory therapy. I find a chart for that test filled out. Guest Relations told me the therapist told the nurse how to do the test and they considered it "implied consent" because I went to the bathroom...and the respiratory therapist signed the report as if she did the test! I don't appreciate my records being falsified. I will never willingly go into a hospital again if that's how they behave. " - Melinda

Jan 18, 2017, 3:58 PM
Holy Spirit Hospital: "I took my 3 month old here. He was having trouble breathing. Took me 2 hours to get x rays taken for him and then continued to wait for another hour and half. Absolutely ridiculous. We never got a room. And the nurses were not very helpful. Considering he is a 3 month old baby. This is unacceptable. I will not go there again. " - Elizabeth

Nov 25, 2014, 10:18 PM
Holy Spirit Hospital: "Came to the ER on suggestion from primary Dr. After my daughter had been in an accident I have been sitting in a hallway for 5hours with her waiting for results. I find this very umreasonable. " - Lisa

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