Penn Presbyterian Medical Center Ratings

51 North 39th Street
Philadelphia, PA 19104
Phone: (215) 662-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Penn Presbyterian Medical Center save lives? 28% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Penn Presbyterian Medical CenterNational Average
Heart Attack12%12.6%
Stroke11.4%13.9%
Heart Failure8.4%11.8%
Pneumonia12.3%18.2%



Infectious Disease at Penn Presbyterian Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
23
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 20m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Penn Presbyterian Medical Center Stories



Sep 19, 2023, 2:01 AM
Penn Presbyterian Medical Center: "I have been waiting over 7 hours to be seen with my father. Most patients are waiting 9 hours! ALL beds are full there is a conundrum! A coded patient from an ambulance had no bed minutes ago.." - Lori

Jun 22, 2023, 9:44 PM
Penn Presbyterian Medical Center: "Have now been sitting in waiting room for 4-1/2 hours. Have been checked in, blood taken, sent back to waiting room. Was sent here by penn med family Dr. Hope we survive this. " - Ginny

Feb 25, 2017, 10:20 AM
Penn Presbyterian Medical Center: "Sent to ER by DR. Cardiac patient with glucose level of 485. Spent 7 hours waiting to be seen after triage, finally left -the 3 people that were there b4 him also still had not been seen. Got a call the next morning at 7:30 to see if he want to come back, could not guarantee no wait. Ridiculous!


"
- Rmshep


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