Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Penn Presbyterian Medical Center Ratings

51 NORTH 39TH STREET
Philadelphia, PA 19104
Phone: (215) 662-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Penn Presbyterian Medical Center save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia11%


Infectious Disease at Penn Presbyterian Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
48
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 1h 0m

Non-critical cases where patient is discharged have total visit time of 2 hour and 28 minutes

Serious cases where patients are admitted have 3 hour and 5 minutes to be admitted, then an additional 2 hour and 18 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Penn Presbyterian Medical Center 4.6 out of 5 based on 35 ratings. 35 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Penn Presbyterian Medical Center Stories



Sep 19, 2023, 2:01 AM
Penn Presbyterian Medical Center: "I have been waiting over 7 hours to be seen with my father. Most patients are waiting 9 hours! ALL beds are full there is a conundrum! A coded patient from an ambulance had no bed minutes ago.." - Lori

Jun 22, 2023, 9:44 PM
Penn Presbyterian Medical Center: "Have now been sitting in waiting room for 4-1/2 hours. Have been checked in, blood taken, sent back to waiting room. Was sent here by penn med family Dr. Hope we survive this. " - Ginny

Feb 25, 2017, 10:20 AM
Penn Presbyterian Medical Center: "Sent to ER by DR. Cardiac patient with glucose level of 485. Spent 7 hours waiting to be seen after triage, finally left -the 3 people that were there b4 him also still had not been seen. Got a call the next morning at 7:30 to see if he want to come back, could not guarantee no wait. Ridiculous!


"
- Rmshep


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