Peninsula Medical Center Ratings

1501 Trousdale Drive
Burlingame, CA 94010
Phone: (650) 696-5400

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Peninsula Medical Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Peninsula Medical Center	National Average
Heart Attack	12.1%	12.6%
Stroke	10.4%	13.9%
Heart Failure	10.3%	11.8%
Pneumonia	18.1%	18.2%

Infectious Disease at Peninsula Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	13
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 17m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Peninsula Medical Center Stories

Feb 11, 2023, 2:20 PM
Peninsula Medical Center: "Primary care mds telling u to use ER when u could have had a script over the phone
Came at 9:45 am.. still waiting 11:15
No staff here...what about giving you disc like restarants that light up when your turn
My time is valuable also. Throughly frustrated as we helped donate to the building of this hospital." - Maryanne

Oct 20, 2020, 9:41 PM
Peninsula Medical Center: "The Dr.s that are new are prejudicial, judgemental, perhaps enjoy not helping in some cases. The rules are arbitrary and for instance they will write you have an issue but don't offer other services. Wonderful Staff. Obtuse E. D. Best to be avoided." - Patient

Oct 20, 2020, 9:41 PM
Peninsula Medical Center: "The Dr.s that are new are prejudicial, judgemental, perhaps enjoy not helping in some cases. The rules are arbitrary and for instance they will write you have an issue but don't offer other services. Wonderful Staff. Obtuse E. D. Best to be avoided." - Patient

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