Parkland Health & Hospital System Ratings
5200 Harry Hines Blvd
Dallas, TX 75235
Phone: (214) 590-8000
Dallas, TX 75235
Phone: (214) 590-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Parkland Health & Hospital System save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Parkland Health & Hospital System | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 13% | 13.9% |
| Heart Failure | 7.8% | 11.8% |
| Pneumonia | 17.5% | 18.2% |
Infectious Disease at Parkland Health & Hospital System
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 90 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 30 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 6h 8mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Parkland Health & Hospital System Stories
Jan 27, 2023, 1:10 AM
Parkland Health And Hospital System: "Waited for over 9 to 11 hours it’s crazy !!!" - Billy
Aug 27, 2022, 5:04 AM
Parkland Health And Hospital System: "Was admitted to the ER at around 5:30 pm, it is passed 3:30 am and still have not been see by a DR. Only been checked for vitals periodically and had 2x blood drawn. Not sure if they are waiting for patients to pass out or to be in excruciating pain to be sent back to a room. This has been the worst experience ever." - Sylvia
Aug 27, 2022, 4:52 AM
Parkland Health And Hospital System: "Was admitted to the ER at around 5:30 pm, it is passed 3:30 am and still have not been see by a DR. Only been checked for vitals periodically and had 2x blood drawn. Not sure if they are waiting for patients to pass out or to be in excruciating pain to be sent back to a room. This has been the worst experience ever." - Sylvia
Sep 02, 2021, 1:36 AM
Parkland Health And Hospital System: "I just left Parkland and i was there in the ER for 13 1/2 hrs from 11 am to 12:30 am. " - Damone
Jan 27, 2021, 12:47 AM
Parkland Health And Hospital System: "Parkland is ridiculous the wait time surpasses 7 hours, and if you go to the nurses no response, horrible " - Charon
Jul 07, 2015, 9:37 PM
Parkland Health And Hospital System: "I came in today with my pregnant daughter at about 3pm and we are still waiting in the women emergency section.
She has back pain and cramps due to car accident. Why do they take so long to be seen here at Parkland Hospital.
P.S. other patients here have been here since 8am.
This is not right." - Aide
