Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Parkland Health And Hospital System Ratings

5201 HARRY HINES BLVD
Dallas, TX 75235
Phone: (214) 590-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Parkland Health And Hospital System save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure11%
Pneumonia12%


Infectious Disease at Parkland Health And Hospital System

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
124
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
12


Emergency Room Wait Time Ratings

Time until initial exam: 1h 54m

Non-critical cases where patient is discharged have total visit time of 5 hour and 14 minutes

Serious cases where patients are admitted have 3 hour and 20 minutes to be admitted, then an additional 3 hour and 24 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Parkland Health And Hospital System 4.45 out of 5 based on 38 ratings. 38 user reviews.


64% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Parkland Health And Hospital System Stories



Jan 27, 2023, 1:10 AM
Parkland Health And Hospital System: "Waited for over 9 to 11 hours it’s crazy !!!" - Billy

Aug 27, 2022, 5:04 AM
Parkland Health And Hospital System: "Was admitted to the ER at around 5:30 pm, it is passed 3:30 am and still have not been see by a DR. Only been checked for vitals periodically and had 2x blood drawn. Not sure if they are waiting for patients to pass out or to be in excruciating pain to be sent back to a room. This has been the worst experience ever." - Sylvia

Aug 27, 2022, 4:52 AM
Parkland Health And Hospital System: "Was admitted to the ER at around 5:30 pm, it is passed 3:30 am and still have not been see by a DR. Only been checked for vitals periodically and had 2x blood drawn. Not sure if they are waiting for patients to pass out or to be in excruciating pain to be sent back to a room. This has been the worst experience ever." - Sylvia

Sep 02, 2021, 1:36 AM
Parkland Health And Hospital System: "I just left Parkland and i was there in the ER for 13 1/2 hrs from 11 am to 12:30 am. " - Damone

Jan 27, 2021, 12:47 AM
Parkland Health And Hospital System: "Parkland is ridiculous the wait time surpasses 7 hours, and if you go to the nurses no response, horrible " - Charon

Jul 07, 2015, 9:37 PM
Parkland Health And Hospital System: "I came in today with my pregnant daughter at about 3pm and we are still waiting in the women emergency section.
She has back pain and cramps due to car accident. Why do they take so long to be seen here at Parkland Hospital.
P.S. other patients here have been here since 8am.
This is not right."
- Aide


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