Park Nicollet Methodist Hospital Ratings

6500 Excelsior Blvd
Saint Louis Park, MN 55426
Phone: (952) 993-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Park Nicollet Methodist Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Park Nicollet Methodist HospitalNational Average
Heart Attack14.8%12.6%
Stroke14.5%13.9%
Heart Failure11.7%11.8%
Pneumonia16.2%18.2%



Infectious Disease at Park Nicollet Methodist Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
15
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 24m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Park Nicollet Methodist Hospital Stories



May 23, 2024, 9:10 AM
Park Nicollet Methodist Hospital: "I have been going to Park Nicollet for years. I have trouble breathing, I have "unknown source of Dyspnea). Seen that I have a diaphragm that is uneven shown on xrays. Yet not one doctor has addressed this. Getting worse, but feel like I am on my own. Many times in emergency because I can't breathe, but no one ever brought up my diaphragm. Just needed to vent." - Suzanne

Dec 19, 2023, 8:03 PM
Park Nicollet Methodist Hospital: "Have been waiting for 4 and half hours " - Sap

Feb 13, 2023, 10:26 PM
Park Nicollet Methodist Hospital: "Been here for 8hr. Wait time is way longer than 2.5 hours I am still in waiting room" - Nasha

Aug 25, 2022, 9:58 AM
Park Nicollet Methodist Hospital: "Yesterday 8-24-22 was in Methodist ER for over 8 hrs. Labs and CT done. In actual exam, despite my history of 3 weeks of w orsening abdominal pain, and previous hospitalization 2x for intestinal obstruction and diverticulitis, dr. did not listen for bowel sounds, dismissed me with laxative. My exam room had a large container of urine on floor outside the door. All floors and bathrooms needed cleaning.
During ER wait, another patient arrived vomiting and continued for hours, retching into emesis bags in full view of all. Patients were sitting outside and in hallways. If their ER is that overcrowded, shouldn't they turn people away to another hospital? I agree I will not return there. Very stunning."
- Roberta

Jul 19, 2017, 6:28 PM
Park Nicollet Methodist Hospital: "I was taken to Methodist Hospital ER in March 2017 for sepsis. Had great care. Was released after 5 days with script of pennicillin. Apparently am allergic as 3 hours later I was vomiting white fluid and pure blood diarrhea. Back to ER. No beds. I was put into a broken wheelchair with a vomit bag and pushed into waiting room under their big-screen tv for all to watch as I vomited, etc. Had to crawl to a bathroom down the hall. Had to throw out my pants. Back to waiting room holding my shirt down over me best I could. Is this a third-world ER??? I will NEVER go back! I'd rather die." - Ms


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