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Paradise Valley Hospital Ratings

Phoenix, AZ 85032
Phone: (602) 923-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Paradise Valley Hospital save lives? 16% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure14%

Infectious Disease at Paradise Valley Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 1 hour and 46 minutes

Serious cases where patients are admitted have 2 hour and 16 minutes to be admitted, then an additional 1 hour and 19 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Paradise Valley Hospital 4.5 out of 5 based on 27 ratings. 27 user reviews.

66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Paradise Valley Hospital Stories

Jul 09, 2020, 12:42 AM
Paradise Valley Hospital: "Visited the ER this prior Sunday late afternoon for a hand injury. 2 persons in wait room when I arrived; 1 leaving shortly thereafter. I was acknowledged by reception person immediately upon entering the ER whereupon I was asked for reason coming into ER and for my ID/insurance. I was seen by nurse within 10 minutes. Seen by PA Dana within 20!minutes. Had my hand cleaned out, gash glued, tetanus shot, dose antibiotics, script called in for follow up antibiotics, care instructions oral and written provided and discharged within the hour. Excellence from reception to nurse and Emergency PA Dana. " - MH

Sep 17, 2017, 12:30 PM
Paradise Valley Hospital: "My last experience at this hospital in May 2017 was so terrible that I will never seek service from this facility again. I went in for severe back pain where I could not walk. I entered in a wheelchair and left in one. They did not complete any scans or x-rays. Totally useless? and a waste of my time." - A

Mar 16, 2017, 7:10 AM
Paradise Valley Hospital: "I went in for a broken tooth and swollen cheek! I went in at 3am because my tooth woke me up and dragged me to the pv ER, unfortunately when I was there I saw a Jason wang who decided I needed a Toradol shot which is used for back pain and some naproxen which again has nothing to do with teeth when I responded with that knowledge he got very angry and explained how he is the top doctor and I need to listen so I immediately got my discharge papers and went to a banner hospital which they took care of my pain and gave me an antibiotic for the infection unlike Jason wang who wanted to experiment on me with back medication be careful of Jason wang!" - Jason

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