Palomar Medical Center Poway Ratings

15615 Pomerado Road
Poway, CA 92064
Phone: (858) 485-6511

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Palomar Medical Center Poway save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Palomar Medical Center PowayNational Average
Stroke13.6%13.9%
Heart Failure12%11.8%
Pneumonia20.2%18.2%



Infectious Disease at Palomar Medical Center Poway

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 18m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Palomar Medical Center Poway Stories



Jun 22, 2023, 9:04 PM
Pomerado Hospital: "It’s been 4 hours and and I came in with little pain but now I am suffering from pain no water no food from the morning and I am lying down in my car because they don’t have bed available for patients. They showed close this facility " - Atif

Jun 22, 2023, 9:04 PM
Pomerado Hospital: "It’s been 4 hours and and I came in with little pain but now I am suffering from pain no water no food from the morning and I am lying down in my car because they don’t have bed available for patients. They showed close this facility " - Atif

Jan 25, 2018, 12:49 PM
Pomerado Hospital: "Walked in to this ER because I thought my hand was broken- it was 2 in the morning and I had no choice. This ER is the closest to my home.
After check in they took me back to the ER area the doctor came through and in 2 minutes told me that she if I could move my fingers, my hand probably wasn't broken- ER doc said I should see a specialist and she didn't know what was wrong with my hand. I walked out of that ER with no ice pack, no splint, no diagnosis- same condition I was in when I came in. Staff totally aloof....couldn't care less. After all, I hadn't been shot.
Nurse was irritated.
THEN about 3 weeks later I get a bill in the mail for that ER visit.
$1520 for access to the ER room (sitting in a chair for 20 minutes) and an additional $250 bill from the ER doctor (for telling me to go to a specialist). This is the profession to get into- you can tell people to go somewhere else for a diagnosis and still make almost 2K for 20 minutes of no care."
- Laura


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