Palmdale Regional Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Palmdale Regional Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Palmdale Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	16
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 1h 10m

Non-critical cases where patient is discharged have total visit time of 3 hour and 34 minutes

Serious cases where patients are admitted have 3 hour and 37 minutes to be admitted, then an additional 4 hour and 15 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

72% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Palmdale Regional Medical Center Stories

Share your experience

Jul 09, 2020, 12:50 PM
Palmdale Regional Medical Center: "This was the worst experience. I have visited the ER 2 times )once for myself and once for husband) and each time the wait was 8 hours before ever being taken back. No check in to see if condition was worsening. The staff seemed uninterested and distracted. On my visit I listened to the Patient Access Rep plan her drinking activities that were to take place after her shit ended at 11:30pm that night. The language she used was vulgar and very unprofessional. Once I did make it to the back, the RN’s were kind, Once seen by the ER doctor, it took another 1.5 hours to be discharged. I arrived at 7:05pm and was taken back to a bed at 3:15am and discharged at 4:50am. Considering the importance of Press Ganey scores, it blows me away at how this department is run. I pray I will never have to come here for any other visits. I will drive to Valencia or Pasadena where I know excellent care is given. I would ask that the Executive Management Team re-evaluate the effectiveness of this department and check the alignment with the Core Values of Palmdale Regional Medical Center." - Kellie

Jul 09, 2020, 12:50 PM
Palmdale Regional Medical Center: "This was the worst experience. I have visited the ER 2 times )once for myself and once for husband) and each time the wait was 8 hours before ever being taken back. No check in to see if condition was worsening. The staff seemed uninterested and distracted. On my visit I listened to the Patient Access Rep plan her drinking activities that were to take place after her shit ended at 11:30pm that night. The language she used was vulgar and very unprofessional. Once I did make it to the back, the RN’s were kind, Once seen by the ER doctor, it took another 1.5 hours to be discharged. I arrived at 7:05pm and was taken back to a bed at 3:15am and discharged at 4:50am. Considering the importance of Press Ganey scores, it blows me away at how this department is run. I pray I will never have to come here for any other visits. I will drive to Valencia or Pasadena where I know excellent care is given. I would ask that the Executive Management Team re-evaluate the effectiveness of this department and check the alignment with the Core Values of Palmdale Regional Medical Center." - Kellie

Jan 04, 2020, 2:03 PM
Palmdale Regional Medical Center: "2 experiences here both serious emergencies my last trip here with strangukated hernia took 13 hours to be admitted.This time with my really sick baby been here 7 hours and. ounting this is the worst money hingry scam fake hospital i recomend driving the extra hiur to save you time.This Place should be bulldozed." - tyler

Jul 23, 2016, 6:41 PM
Palmdale Regional Medical Center: "Worst experience of my life at palmdale regional hospital. I waited for 7 hours at the ER until I was seen by a doctor, all awhile I'm at severe pain. The ER was full with about 100 non emergency patients. Hospital policy is first come first served with no regards to the severity of the medical condition. Only 6 beds for the 100 ER patients, and you cannot get in until one is leaving. Once I got a bed it was another 6 hours until I finally got out of there. Needless to say I will never be back." - NATHAN

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