Palm Beach Gardens Medical Center Ratings

3360 Burns Rd
Palm Beach Gardens, FL 33410
Phone: (561) 622-1411

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Palm Beach Gardens Medical Center save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Palm Beach Gardens Medical Center	National Average
Heart Attack	12.3%	12.6%
Stroke	11.2%	13.9%
Heart Failure	10.4%	11.8%
Pneumonia	15.5%	18.2%

Infectious Disease at Palm Beach Gardens Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	19
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 27m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Palm Beach Gardens Medical Center Stories

Nov 25, 2017, 11:38 AM
Palm Beach Gardens Medical Center: "I have escaped after almost two weeks. So one thing I will say”run forest run.”. As been lied to on many occasions. I had spine surgery. They told I would get the same meds. at rehab but they never sent the prescription. They care nothing about your pain. And I am warning you they lie consistently. I cried the whole time I was there. And when I get better I will you what they did in er. I can’t walk without the pain meds they promised. Just run!" - Barbara

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