Palm Bay Hospital Ratings

1425 Malabar Rd, Ne
Palm Bay, FL 32907
Phone: (321) 434-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Palm Bay Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Palm Bay HospitalNational Average
Heart Attack12.9%12.6%
Stroke12.6%13.9%
Heart Failure13%11.8%
Pneumonia15.8%18.2%



Infectious Disease at Palm Bay Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 16m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Palm Bay Hospital Stories



Jul 22, 2021, 1:05 AM
Palm Bay Hospital: "It seems like they want you to leave before you get seen. 3+ hours and still in waiting room. People coming out but no one is being called." - Carey

Dec 04, 2016, 10:08 PM
Palm Bay Hospital: "My fiance's initial treatment was excellent. They did labs and scans within a hour and found nothing. However, she had similar symptoms back in 1988 and tried to share this information with the staff. She brought her medical papers and no one wanted to even quickly look at them. After all the diagnostic testing came back negative she was discharged. Her symptoms were unchanged and they pretty much just said to see your primary care doctor. I do not believe a hospital should discharge a patient without a proper diagnosis and treatment plan. She has pain on her right side and can barely walk without getting out of breath. I stepped in to the Emergency room to get her and she was walking alone while at least a dozen staff stood by oblivious to her situation. I asked why she is being discharged when she is in pain and having difficulty breathing. I got blank stares. I have been in Brevard county for six years and I can honestly say that the medical treatment here is in my experience, inferior to the hospitals in New England. What is the protocol when a patient goes to the ER and is released with no diagnosis and treatment plan??" - Peter

Feb 23, 2016, 1:19 PM
Palm Bay Hospital: "The ER doctor diagnosed my sister with pneumonia but when she said she can't afford the medication the doctor pretty much said tough luck. The same doctor said the numbness in my hand was do to a pinched nerve in my elbow and sent me home with no tests done at all. Turns out I have a neck injury and need surgery. They don't take the time to properly care for patients. The physicians assistants name is Stephanie." - Mallory


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