Our Lady Of Lourdes Regional Medical Center Ratings
4801 Ambassador Caffery Parkway
Lafayette, LA 70508
Phone: (337) 470-2100
Lafayette, LA 70508
Phone: (337) 470-2100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Our Lady Of Lourdes Regional Medical Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Our Lady Of Lourdes Regional Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.2% | 12.6% |
| Stroke | 18.1% | 13.9% |
| Heart Failure | 12.9% | 11.8% |
| Pneumonia | 22.3% | 18.2% |
Infectious Disease at Our Lady Of Lourdes Regional Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 7 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 32mSerious cases where patients are admitted wait 2 hour and 11 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Rooms and facilities are usually clean
- Rooms were often quiet at night
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Our Lady Of Lourdes Regional Medical Center Stories
Jan 18, 2023, 9:08 PM
Our Lady Of Lourdes Regional Medical Center: "My daughter came to emergency room on 1/9 with extreme pain. The pain started on Saturday. After waiting 4 hours with excruciating pain they finally saw her and diagnosed as appendicitis. They did not get to her until Monday at 2:00 pm. By that time her appendix had ruptured. She was in the hospital for 8 days after. After being out of hospital 2 days she experienced extreme pain . The doctor sent her to emergency room with orders for a ct scan. We have been here 5 hours with no idea what is wrong with her or how long before they take care of her." - Frances
Jan 13, 2023, 9:12 PM
Our Lady Of Lourdes Regional Medical Center: "At urging of Urgent Care MD, went to ER on Monday 01/09/2023 around 3:00PM with possible pancreatitis and high fever. Was triaged relatively quickly (~1 hour) then waited additional 3 hours for an ultrasound. By 11:00PM, still had not seen MD or had results reviews. Left in disgust. There were others in ER who had been since the day before - ridiculous!" - Catherine
Jan 13, 2023, 4:03 PM
Our Lady Of Lourdes Regional Medical Center: "At urging of Urgent Care MD, went to ER on Monday 01/09/2023 around 3:00PM with possible pancreatitis and high fever. Was triaged relatively quickly (~1 hour) then waited additional 3 hours for an ultrasound. By 11:00PM, still had not seen MD or had results reviews. Left in disgust. There were others in ER who had been since the day before - ridiculous!" - Catherine
Jul 15, 2021, 9:17 PM
Our Lady Of Lourdes Regional Medical Center: "I have been sitting in this waiting room for 4 hours. 5 people have left. 3 people have been called back in 4 HOURS. They have 15 more minutes and I'm leaving also. This is unacceptable. I'm here with dizziness blurred visio. And nausea. Took vitals and did an ekg. Was here for 3 1/2 hours when they forced a mask on me..." - MARIANNE


