Oro Valley Hospital Ratings

1551 East Tangerine Road
Oro Valley, AZ 85755
Phone: (520) 901-3500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Oro Valley Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Oro Valley HospitalNational Average
Heart Attack14.1%12.6%
Stroke12%13.9%
Heart Failure13.1%11.8%
Pneumonia15.9%18.2%



Infectious Disease at Oro Valley Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 38m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Oro Valley Hospital Stories



Jul 08, 2021, 6:01 PM
Oro Valley Hospital: "First went to urgent care because my left leg was hurting from hip all the way down and was swollen, they sent me to Oro Valley Hospital because they thought blood clot. Got there to staff being rude no bedside manners, they took me to the back and doctor wanted an ultrasound done on my leg for blood clot, she also said she would give me something for pain. Two hours pass still in pain still waiting for ultrasound, hearing staff out at the desks laughing and talking about what they wanted for lunch or where they were going for lunch. Finally after 3 hours, still in pain, no pain medicine was givin, I'm takin for ultrasound,came back no blood clot, doctor discharge me to no pain medicine givin to me. So here it is 5 days later still in pain and now have to go somewhere else, because Oro didn't do any further investigating, like x-ray to see if anything else wrong. Also on top of me being there for about 4 hours I all heard was laughter from staff and them talking about where they want to go on vacation. Also, when I was discharged I asked the nurse a question and she was rude to me and told me that the er is more concerned about important things that could wind up being surgery or something that they don't concern themselves with people being in pain, that they don't consider that as important even though my pain was and is still at a 10, and I can't barely walk on my left leg." - Brandy

Feb 27, 2018, 12:47 PM
Oro Valley Hospital: "This place is terrible. ER doctor mis-diagnosed an ear infection in my 7 year old son. I’ve been through many ear infections with three kids. So when we were told it was a viral infection and just give him Motrin, we were suspicious. Went to urgent care the following day and they took one look and said he had a really bad ear infection. I wasted $200 co pay, my son was in pain all night, and we spent 3 hours in the ER for nothing. I’ve filed a complaint with the hospital and they basically ignored it. I’ve had past employees as well as current employees of the hospital that have told me to stay away from the ER at any northwest hospital. That’s a good sign something is very wrong in that organization. Take my advice. Stay away from this place. Drive the 30 min more into Banner. This place needs investigated. " - Lenny


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