Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Orange Regional Medical Center Ratings

707 EAST MAIN STREET
Middletown, NY 10940
Phone: (845) 343-2424

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Orange Regional Medical Center save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure10%
Pneumonia12%


Infectious Disease at Orange Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
96
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 37m

Non-critical cases where patient is discharged have total visit time of 2 hour and 36 minutes

Serious cases where patients are admitted have 3 hour and 17 minutes to be admitted, then an additional 2 hour and 11 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Orange Regional Medical Center 4.4 out of 5 based on 33 ratings. 33 user reviews.


62% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Orange Regional Medical Center Stories



Jul 27, 2015, 12:23 PM
Orange Regional Medical Center: "Experiencing severe headache/stiff neck with swelling in back of head. Neurologist sent me to this facility for a CT scan. Signed in. After 20 mins. saw "triage" who only asked questions such as, "Are you suicidal?". Didn't even take my pulse. Sat for over 2 hrs. with alcoholics, people faking illness so they were taken sooner (only to subsequently be lost by staff) and another woman "Mary" who must have been known by staff and seen within 15 mins. She did not appear to be an emergency as she went and changed her clothes with her daughter. Told the receptionist that I was leaving and not to dare send me a bill. Last week we did in fact get a bill. Funny, how the hospital bypassed my insurance company; sending them nothing regarding this visit, just a "balance due" to me. Pretty shady huh? I am in my 60's and have NEVER experienced such a zoo as this! Absolutely horrible. Undisciplined, poor staff and management." - Donna


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