Olean General Hospital Ratings
515 Main Street
Olean, NY 14760
Phone: (716) 373-2600
Olean, NY 14760
Phone: (716) 373-2600
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Olean General Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Olean General Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.2% | 12.6% |
| Stroke | 13.2% | 13.9% |
| Heart Failure | 14.5% | 11.8% |
| Pneumonia | 19.2% | 18.2% |
Infectious Disease at Olean General Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 20 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 47mSerious cases where patients are admitted wait 5 hour and 34 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: BELOW AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Olean General Hospital Stories
Aug 27, 2021, 8:35 PM
Olean General Hospital: "Have been here 6 hours. No one has been seen in hours. Some already left. They stated the same things about rooms and beds that are in a lot of complaints, so seems to be an excuse they use. Overall this is worse hospital ER I've been in. Not that many people here waiting either!" - cheryl
Apr 16, 2021, 9:40 PM
Olean General Hospital: "As on now it's been 8 hrs and my granddaughter still in er supposed to be admitted unacceptable. What's the deal " - Kathy
