Ochsner University Hospital And Clinics Ratings

2390 West Congress
Lafayette, LA 70506
Phone: (337) 261-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Ochsner University Hospital And Clinics save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Ochsner University Hospital And ClinicsNational Average
Heart Failure13.3%11.8%
Pneumonia21.3%18.2%



Infectious Disease at Ochsner University Hospital And Clinics

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 33m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Ochsner University Hospital And Clinics Stories



Dec 21, 2017, 5:10 AM
University Medical Center: "Told me my poor reaction to caffeine was due to my new mental disorder “Cannabis Use Disorder”, which apparently is a disorder you have if you’ve ever smoke marijuana. If you ask me, that’s unprofessional. I went there because my pulse was weak and they focused more on the marijuana in my system than the fact that my heart wasn’t functioning properly. What a joke. I was forced to go here due to my lack of healthcare and now that I have it, I will never be returning to this greedy sack of crap. Like I told them I had a UTI, I guess they didn’t believe me because now I have to pay $250 for a C/T scan I DID NOT need (they came back and told me I had a bladder infection haha aren’t they just great). Not to mention the time I was dehydrated and it took a whole team of 5 nurses to epically fail to put an IV in my arm and left a massive bruise, and guess what?? I still was not properly treated. So yea, think twice before entering potential death because they really do not care about their jobs. " - Shelbie


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