Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

O U Medical Center Ratings

1200 EVERETT DRIVE
Oklahoma City, OK 73117
Phone: (405) 271-5151

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does O U Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia12%


Infectious Disease at O U Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
156
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
28


Emergency Room Wait Time Ratings

Time until initial exam: 0h 33m

Non-critical cases where patient is discharged have total visit time of 2 hour and 20 minutes

Serious cases where patients are admitted have 2 hour and 40 minutes to be admitted, then an additional 1 hour and 55 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
O U Medical Center 4.6 out of 5 based on 21 ratings. 21 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



O U Medical Center Stories



Dec 20, 2023, 12:42 PM
O U Medical Center: "My comment is ou medical center doesn't do very well on the phone listening to the recording like a waste of time, talking about the operators they either can't spell or they can't hear but they can hang up on the person trying to get information on a patient sitting in the er waiting for a room for over 12hrs what service I imagine they expect to be paid for it sitting in the emergency room waiting for the room, I've seen enough to make myself never ever be taken to ou medical center I've got better opinions then a failing business " - Edward

Aug 16, 2023, 9:24 PM
O U Medical Center: "We’ve been here for 8 hours and 15 minutes and haven’t seen a doctor yet. " - Garner

Feb 22, 2023, 7:40 PM
O U Medical Center: "This is my wife's 2nd visit to OU Medical where she was required to stay at least 1 overnight. In both cases, these were scheduled surgeries but there were no rooms available so she is parked in PACU for hours on end. Today, she has been in PACU for 4 hours and counting. We were told 1 hour max. I've been waiting here all day and nobody calls with updates. I have to call and get transferred to several stations just to speak with anyone on her 'team' who knows anything. You would think that a scheduled surgery would include a scheduled bed. That has not been the case for either surgery." - Richard


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