O U Medical Center Ratings
700 Ne 13th Street
Oklahoma City, OK 73104
Phone: (405) 271-5911
Oklahoma City, OK 73104
Phone: (405) 271-5911
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does O U Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at O U Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.8% | 12.6% |
| Stroke | 16.1% | 13.9% |
| Heart Failure | 11.8% | 11.8% |
| Pneumonia | 18.4% | 18.2% |
Infectious Disease at O U Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 49 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 15 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 34mSerious cases where patients are admitted wait 1 hour and 55 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
O U Medical Center Stories
Dec 20, 2023, 12:42 PM
O U Medical Center: "My comment is ou medical center doesn't do very well on the phone listening to the recording like a waste of time, talking about the operators they either can't spell or they can't hear but they can hang up on the person trying to get information on a patient sitting in the er waiting for a room for over 12hrs what service I imagine they expect to be paid for it sitting in the emergency room waiting for the room, I've seen enough to make myself never ever be taken to ou medical center I've got better opinions then a failing business " - Edward
Aug 16, 2023, 9:24 PM
O U Medical Center: "We’ve been here for 8 hours and 15 minutes and haven’t seen a doctor yet. " - Garner
Feb 22, 2023, 7:40 PM
O U Medical Center: "This is my wife's 2nd visit to OU Medical where she was required to stay at least 1 overnight. In both cases, these were scheduled surgeries but there were no rooms available so she is parked in PACU for hours on end. Today, she has been in PACU for 4 hours and counting. We were told 1 hour max. I've been waiting here all day and nobody calls with updates. I have to call and get transferred to several stations just to speak with anyone on her 'team' who knows anything. You would think that a scheduled surgery would include a scheduled bed. That has not been the case for either surgery." - Richard
