Novant Health Rowan Medical Center Ratings
612 Mocksville Ave
Salisbury, NC 28144
Phone: (704) 210-5000
Salisbury, NC 28144
Phone: (704) 210-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Novant Health Rowan Medical Center save lives? 15% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Novant Health Rowan Medical Center | National Average | |
|---|---|---|
| Heart Attack | 14.8% | 12.6% |
| Stroke | 15.7% | 13.9% |
| Heart Failure | 12.1% | 11.8% |
| Pneumonia | 24% | 18.2% |
Infectious Disease at Novant Health Rowan Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 2 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 42mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Novant Health Rowan Medical Center Stories
Jul 01, 2020, 10:12 AM
Rowan Regional Medical Center: "This is by far the worst hospital to be in. You could die in lobby and they wouldnt know it until the next day. Why are they slow. They dont spray chairs. Its nasty in there and it's about a 4hr wait? Who waits 4hrs throwing up on floor.. who can do that?" - Sherry
Sep 17, 2016, 9:11 AM
Rowan Regional Medical Center: "Took my boyfriend's father to Rowan Regional ER to be treated for an absess on the back of his neck and I have never encountered a more unpleasant group of medical professionals in my life. Both the doctor and the nurse were rude, gruff & condescending. This man was in pain, uncomfortable, and sleep deprived but he was still pleasant and didn't give anyone any trouble. I would have been far more difficult to deal with, in his condition. Despite his friendly disposition, they both treated him very much like an inconvenience. The doctor even talked openly about how he shouldn't even be performing this procedure, as this fell under PA responsibility. A little human decency doesn't seem like too much to ask, considering how much that 3 hour visit cost. I'll never be treated I'm that hospital unless my life absolutely depends on it. " - Erin
