Novant Health Forsyth Medical Center Ratings

3333 Silas Creek Parkway
Winston-Salem, NC 27103
Phone: (336) 718-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Novant Health Forsyth Medical Center save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Novant Health Forsyth Medical CenterNational Average
Heart Attack13.9%12.6%
Stroke12.9%13.9%
Heart Failure13.1%11.8%
Pneumonia16.4%18.2%



Infectious Disease at Novant Health Forsyth Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
56
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
10



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 31m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Novant Health Forsyth Medical Center Stories



Jul 23, 2022, 11:54 PM
Forsyth Memorial Hospital: "We have been here for 7 hours and have not seen a doctor. They have run test but we still don't k ow what is going on." - Anonymous

Feb 28, 2022, 5:16 PM
Forsyth Memorial Hospital: "Staff was friendly, but the room was filthy and the cabinets were filthy also, counters and the sink looked like it had never been cleaned around the trash can their was trash. Their was too many people standing around for the rooms to have this kind of condition no matter what somebody’s position is at the hospital.Their were 3 bottles of cleaner in the room I was being looked at, and I was there 7 hours unless they were trying to give me a message!" - Ralph

Feb 27, 2022, 7:00 AM
Forsyth Memorial Hospital: "Staff was friendly, but the room was filthy and the cabinets were filthy also, counters and the sink looked like it had never been cleaned around the trash can their was trash. Their was too many people standing around for the rooms to have this kind of condition no matter what somebody’s position is at the hospital.Their were 3 bottles of cleaner in the room I was being looked at, and I was there 7 hours unless they were trying to give me a message!" - Ralph

Apr 02, 2021, 5:17 PM
Forsyth Memorial Hospital: "I had to wait for 7 hours in the waiting room before I was ever seen. There were only 2 people there ahead of me when I got there. When I was finally seen...it took the doctor 10 minutes to see me and then another hour to get my meds to me that were in my chart of what I was supposed to get for my MIGRAINE. Then I waited the 15 minutes and went home to eat and rest. I was fine afterwards.
"
- Laura


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