Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Northwestern Memorial Hospital Ratings

251 E HURON ST
Chicago, IL 60611
Phone: (312) 926-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Northwestern Memorial Hospital save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack12%
Heart Failure9%
Pneumonia11%


Infectious Disease at Northwestern Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
176
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 47m

Non-critical cases where patient is discharged have total visit time of 3 hour and 44 minutes

Serious cases where patients are admitted have 3 hour and 14 minutes to be admitted, then an additional 3 hour and 15 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Northwestern Memorial Hospital 4.65 out of 5 based on 33 ratings. 33 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Northwestern Memorial Hospital Stories



Aug 26, 2020, 11:41 PM
Northwestern Memorial Hospital: "I love my doctors here but hate the ER...was having a heart attack and they didn't even measure my vitals to two hrs later. After my heart rate dropped to 20 I got a cab and went to another hospital.the next day I got a stent....I told my cardiologist that I would go to another unless he direct admitted me...never again." - Patricia

Mar 12, 2020, 6:31 AM
Northwestern Memorial Hospital: "nortwestern memorial ER wait is more than 6 hours maybe even 8 hours" - le

Sep 05, 2017, 7:41 PM
Northwestern Memorial Hospital: "AWFUL FELT LIKE I WAS IN COUNTY JAIL WAIT TIME OVER 6 HOURS NEVER GO HERE " - Nicole


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