Northwestern Medicine Central Dupage Hospital Ratings

25 North Winfield Road
Winfield, IL 60190
Phone: (630) 682-1600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Northwestern Medicine Central Dupage Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Northwestern Medicine Central Dupage HospitalNational Average
Heart Attack12.6%12.6%
Stroke12.5%13.9%
Heart Failure9.3%11.8%
Pneumonia18.3%18.2%



Infectious Disease at Northwestern Medicine Central Dupage Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 46m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Northwestern Medicine Central Dupage Hospital Stories



Apr 02, 2024, 8:12 PM
Central Dupage Hospital: "Wait times 04/02. Got here at 3, still in waiting room. Others are reporting they arrived between 1 and 3. " - Edward

Oct 18, 2023, 7:26 PM
Central Dupage Hospital: "The est wait times at Central DuPagr Hospital.....has Never been lower than 3-4 hours
....the last time I was there...a few weeks ago..I got there at around 2:30pm..having extreme abdominal pain....I was told I couldn't eat or drink anything until I was seen.....I didn't get into an exam room until after 8pm.....I was finally released at 3:30am....
Never given anything for pain ...no water...nothing...."
- Lynda

Aug 14, 2023, 10:06 PM
Central Dupage Hospital: "I am 90 yo female with heart condition having difficulty breathing, Adema and pain with prior clot hx. I have been waiting over 4 hours to be seen.
"
- Constance

Nov 05, 2022, 9:42 AM
Central Dupage Hospital: "You are saying waiting time at Central DuPage Emergency Room is 2 hours 27 minutes. I have been here since 4:30 this morning for a blood clot in my leg. As of now it has been over four hours and counting. What is management’s problem? Lies about wait times! Health care here has gone down hill. Maybe I need to contact media !!!!!!" - David

Oct 11, 2022, 7:32 AM
Central Dupage Hospital: "I was in ER and told 5 hour wait time. The lady next to me was there for 7.5 hours already and was not seen yet. I may attempt to go back to today " - Ron

Oct 11, 2022, 7:31 AM
Central Dupage Hospital: "I was in ER and told 5 hour wait time. The lady next to me was there for 7.5 hours already and was not seen yet. I may attempt to go back to today " - Ron

Mar 26, 2022, 11:59 AM
Central Dupage Hospital: "I have been waiting in the CDH ER now for 5 hours. I am very confused about the meaning of an emergency. The front desk staff have not been helpful. Some very rude. I am very disappointed with CDH Northwesterm. " - Tammy

Mar 24, 2022, 5:30 PM
Central Dupage Hospital: "I have been waiting in the CDH ER now for 5 hours. I am very confused about the meaning of an emergency. The front desk staff have not been helpful. Some very rude. I am very disappointed with CDH Northwesterm. " - Tammy

Feb 07, 2022, 5:38 PM
Central Dupage Hospital: "Breathing labored with positive covid diagnosis, been stuffed in the back of the waiting room for over 5 hours, need oxygen and chest xray.. no estimate if they will be taking me in today or not" - Anne

Jul 08, 2021, 5:04 PM
Central Dupage Hospital: "This says the wait time is 2 hours at Central Dupage. Very wrong. My husband has been waiting for almost 4 hours now. He had spine surgery 6 days ago and may have an internal infection and is still waiting to be seen." - Rebecca


Compare hospitals in Du Page County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.