Northwestern Medicine Central Dupage Hospital Ratings
25 North Winfield Road
Winfield, IL 60190
Phone: (630) 682-1600
Winfield, IL 60190
Phone: (630) 682-1600
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Northwestern Medicine Central Dupage Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Northwestern Medicine Central Dupage Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.6% | 12.6% |
| Stroke | 12.5% | 13.9% |
| Heart Failure | 9.3% | 11.8% |
| Pneumonia | 18.3% | 18.2% |
Infectious Disease at Northwestern Medicine Central Dupage Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 13 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 46mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Northwestern Medicine Central Dupage Hospital Stories
Apr 02, 2024, 8:12 PM
Central Dupage Hospital: "Wait times 04/02. Got here at 3, still in waiting room. Others are reporting they arrived between 1 and 3. " - Edward
Oct 18, 2023, 7:26 PM
Central Dupage Hospital: "The est wait times at Central DuPagr Hospital.....has Never been lower than 3-4 hours
....the last time I was there...a few weeks ago..I got there at around 2:30pm..having extreme abdominal pain....I was told I couldn't eat or drink anything until I was seen.....I didn't get into an exam room until after 8pm.....I was finally released at 3:30am....
Never given anything for pain ...no water...nothing...." - Lynda
Aug 14, 2023, 10:06 PM
Central Dupage Hospital: "I am 90 yo female with heart condition having difficulty breathing, Adema and pain with prior clot hx. I have been waiting over 4 hours to be seen.
" - Constance
Nov 05, 2022, 9:42 AM
Central Dupage Hospital: "You are saying waiting time at Central DuPage Emergency Room is 2 hours 27 minutes. I have been here since 4:30 this morning for a blood clot in my leg. As of now it has been over four hours and counting. What is management’s problem? Lies about wait times! Health care here has gone down hill. Maybe I need to contact media !!!!!!" - David
Oct 11, 2022, 7:32 AM
Central Dupage Hospital: "I was in ER and told 5 hour wait time. The lady next to me was there for 7.5 hours already and was not seen yet. I may attempt to go back to today " - Ron
Oct 11, 2022, 7:31 AM
Central Dupage Hospital: "I was in ER and told 5 hour wait time. The lady next to me was there for 7.5 hours already and was not seen yet. I may attempt to go back to today " - Ron
Mar 26, 2022, 11:59 AM
Central Dupage Hospital: "I have been waiting in the CDH ER now for 5 hours. I am very confused about the meaning of an emergency. The front desk staff have not been helpful. Some very rude. I am very disappointed with CDH Northwesterm. " - Tammy
Mar 24, 2022, 5:30 PM
Central Dupage Hospital: "I have been waiting in the CDH ER now for 5 hours. I am very confused about the meaning of an emergency. The front desk staff have not been helpful. Some very rude. I am very disappointed with CDH Northwesterm. " - Tammy
Feb 07, 2022, 5:38 PM
Central Dupage Hospital: "Breathing labored with positive covid diagnosis, been stuffed in the back of the waiting room for over 5 hours, need oxygen and chest xray.. no estimate if they will be taking me in today or not" - Anne
Jul 08, 2021, 5:04 PM
Central Dupage Hospital: "This says the wait time is 2 hours at Central Dupage. Very wrong. My husband has been waiting for almost 4 hours now. He had spine surgery 6 days ago and may have an internal infection and is still waiting to be seen." - Rebecca


