Northwest Community Hospital Ratings
800 W CENTRAL ROAD
Arlington Heights, IL 60005
Phone: (847) 618-1000
Arlington Heights, IL 60005
Phone: (847) 618-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Northwest Community Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 15% |
| Heart Failure | 12% |
| Pneumonia | 13% |
Infectious Disease at Northwest Community Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 72 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 2mNon-critical cases where patient is discharged have total visit time of 3 hour and 7 minutes
Serious cases where patients are admitted have 3 hour and 10 minutes to be admitted, then an additional 1 hour and 3 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Northwest Community Hospital
4.7
out of 5
based on 31 ratings.
31 user reviews.
73% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Northwest Community Hospital Stories
Jul 18, 2023, 10:55 PM
Northwest Community Hospital: "Horrible I came in with very high blood pressure 184/87 my chiropractor told me to go to ER. Triage took my pressure at 200/90 and and told me wait to be called for tests. Hour later did an EKG, drew blood and chest x-ray and then told to wait for test results in the waiting room after 4 1/2 hours of waiting to see a doctor I checked with the desk and she said there are 2 more people ahead of me. I told them I could have a stroked out by now so I’m leaving and I left " - Carol
Sep 10, 2022, 1:03 AM
Northwest Community Hospital: "A 3 hour waiting time here would be considered fast. At the time of this writing I have been waiting with my wife for her to be seen by a doctor and we’ve already been here for 5 1/2 hours. And the waiting room is 2/3 empty." - Stephen
Jan 16, 2022, 7:44 PM
Northwest Community Hospital: "Misdiagnosed! Told I had no rash shingles, Acutely had severe kidney infection with a tumor. was hospitalized at Alexian bros. Doctor in Er didn’t even run blood work. Shame this hospital has become so bad. " - Rosemary
Aug 07, 2021, 12:43 AM
Northwest Community Hospital: "waiting for at ER for about 6 hours already.. from 6pm to 11:45 pm. unbelievable.." - Svetlana
Aug 07, 2021, 12:43 AM
Northwest Community Hospital: "waiting for at ER for about 6 hours already.. from 6pm to 11:45 pm. unbelievable.." - Svetlana
