Northshore University Healthsystem - Evanston Hospital Ratings
2650 Ridge Ave
Evanston, IL 60201
Phone: (847) 432-8000
Evanston, IL 60201
Phone: (847) 432-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Northshore University Healthsystem - Evanston Hospital save lives? 33% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Northshore University Healthsystem - Evanston Hospital | National Average | |
|---|---|---|
| Heart Attack | 10.7% | 12.6% |
| Stroke | 9.4% | 13.9% |
| Heart Failure | 9% | 11.8% |
| Pneumonia | 13.4% | 18.2% |
Infectious Disease at Northshore University Healthsystem - Evanston Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 19 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 9 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 6mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Northshore University Healthsystem - Evanston Hospital Stories
Aug 09, 2022, 8:11 PM
Evanston Hospital: "I am in the waiting room 5.5 hours. I have had blood work done, ekg, X-ray and now after 5 hours as a diabetic I told them I was more in pain in my chest, having sugar highs and lows, now nauseous. They directed me to a side room in the waiting room to lay in a chair. I know they think I’m not important but my chest is bad, my breathing was ok but now hurting me. They just ignore me. There are two other people who Ave been here longer. I can’t drive home as I’m a mess, maybe blood sugar is out of wack I don’t know. and I can’t stay. I’m trapped and now scared. I’m visiting from Virginia and have lived in chicago for 30 years and Can’t believe how this hospital is doing. I have long im so exhausted by the Laughing and joking at the front desk. Where are the doctors and beds. What to do!!!!! Awful awful emergency room. No compassion whatsoever . " - Pamela
