Northridge Hospital Medical Center Ratings

18300 Roscoe Blvd
Northridge, CA 91325
Phone: (818) 885-8500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Northridge Hospital Medical Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Northridge Hospital Medical CenterNational Average
Heart Attack11.6%12.6%
Stroke14%13.9%
Heart Failure9%11.8%
Pneumonia16.5%18.2%



Infectious Disease at Northridge Hospital Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 33m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Northridge Hospital Medical Center Stories



Jul 24, 2017, 9:46 PM
Northridge Hospital Medical Center: "Northridge Hospital is my second home. I have had mostly good experiences except the nurses never get my medications correct even when handed a list from my Primary at UCLA. I talk to them, explain, spell, explain tid and qid, answer all their questions and they still get it wrong. The wait for admission can be long, but it's understandable as the ER nurses work so hard and the night nurses need their sleep. I do think the floor nurses need better staffing and more of it." - Pierce

Apr 24, 2017, 2:40 PM
Northridge Hospital Medical Center: "I WENT BY THE LAPD AMBULANCE TO NORTHRIDGE EMERGENCY DEPT. I HAD FALLEN AND HIT BACK OF MY HEAD.
HISTORY: I HAVE HAD A LACURAR STROKE AND 2 ENDOVASULAR COILS IN THE BRAIN.
I ASKED TO BE PUT ON HOSPITAL TRAY AND THEY NEVER CAME BACK TO REMOVE THE TRAY.MY HUSBAND DID IT.
THEY DID NOT OFFER GLOWN OR SHOTS. I WAS BAREFOOTED AND MY SHORTS. THE AMBULANCE DRIVER SAID NOT TO WORRY THEY WOULD CHANGING INTO A CLEAN GLOWN AND SHOES.
THE FIRST DR SAID I NEEDED A MRA TO CHECK THE INJURY. I WOULD HAVE TO WAIT FOR THE MRA MACHINE, UNTIL THEY HAD A SPOT FOR ME, AFTER THE EMERGENCIES WERE DONE. ABOUT 20 MINUTES. WHEN THEY CAME TO GET A NEW DR SAID I DIDN'T NEED THE MRA. NOW THE NEW DR WANTED TO DO STITCHES..8 OF THEM.I.
IT TOOK THE DR HOURS TO DO THAT PROCEDURE. I WAS BLEEDING AND THEY JUST WENT BY LOOKING AT ME.
WHEN THE RELEASED ME THEY GAVE TYLENOL WITH CODEINE. THE FIRST ID IT WOULD BE A STRONGER DRUG..THE 2 ND DR GAVE ME TYLENOL DOCTOR.
NO KNEW WHAT WHAT WAS GOING ON.
I WAS TOLD THIS WAS A COSNON AND I WOULD BE STAYING THE NITE.
ANOTHER DR I GO HOME BEING DIZZY.
I NEVER GOT THE GOWN AND WAKED UP THE HOSPITAL STILL IN OLD SHORTS AND BAREFOOTED.
I WAS IN THE HOSPITAL FROM 5:00PM UNTIL 12:00AM
I WILL NEVER COME BACK TO THIS HOSPITAL "
- MARGIE


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