Northern Westchester Hospital Ratings

400 East Main Street
Mount Kisco, NY 10549
Phone: (914) 666-1200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Northern Westchester Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Northern Westchester HospitalNational Average
Heart Attack13%12.6%
Stroke10.9%13.9%
Heart Failure8.9%11.8%
Pneumonia18.3%18.2%



Infectious Disease at Northern Westchester Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Northern Westchester Hospital Stories



Jul 30, 2022, 4:45 PM
Northern Westchester Hospital: "I'm a chronic pain sufferer I had a herniated disc about 15 years ago the pain from that has reoccurred so badly that there have been times I've pissed in my bed I've been to multiple pain specialist who were of varying amounts of help but any time is had gotten extremely bad and I've gone to northern Westchester's er they have treated me like a drug seeker even if I just ask for help finding out why it still hurts after the surgery. however today topped it off first the person they sent to talk to me lied right off the bat and said they dont give pain killers that i never even brought up then left me sitting in the room for more then half an hour when I told sitting, stand or laying down cause my pain to intensify i bet back in their break room the have a tally board for all the people they've driven to suicide by treating them like this. I might be one more of those if i didn't want to give then the satisfaction (also for those who care a herniated disc is when the soft part between your spine bones deflates and start crushing in my case the nerve for my left leg to death. I've heard it compared to like a surprise root canal with no antithesis.)

do not trust these sadists."
- charles


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