Northern Louisiana Medical Center Ratings

401 East Vaughn Avenue
Ruston, LA 71270
Phone: (318) 254-2100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Northern Louisiana Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Northern Louisiana Medical CenterNational Average
Heart Attack12.2%12.6%
Stroke13.3%13.9%
Heart Failure13.2%11.8%
Pneumonia13.9%18.2%



Infectious Disease at Northern Louisiana Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
1
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 40m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Northern Louisiana Medical Center Stories



Nov 28, 2022, 12:05 PM
Northern Louisiana Medical Center: "Bull shit been in here for 3hrs other patients been waiting 2 days patient in car crash with glass in face and put in back of line" - Tyler

Nov 28, 2022, 1:18 AM
Northern Louisiana Medical Center: "Bull shit been in here for 3hrs other patients been waiting 2 days patient in car crash with glass in face and put in back of line" - Tyler

Jun 15, 2022, 5:30 PM
Northern Louisiana Medical Center: "On June 8, 2022, we went to Er . The room wasn't clean. There was needles that was used and still had blood in them, still on the counter. Blood was on bed rails, blood on floor, and blood on cabinets. Room shouldn't have been used. We told someone, they say they don't clean rooms in between patients. " - Walter


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