Northern Hospital Of Surry County Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Northern Hospital Of Surry County save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	9%
Pneumonia	10%

Infectious Disease at Northern Hospital Of Surry County

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	16
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 24m

Non-critical cases where patient is discharged have total visit time of 2 hour and 38 minutes

Serious cases where patients are admitted have 3 hour and 23 minutes to be admitted, then an additional 1 hour and 21 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

64% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Northern Hospital Of Surry County Stories

Share your experience

Nov 29, 2022, 10:11 AM
Northern Hospital Of Surry County: "Arrived at the hospital around 07:30, a security guard came up and started starring at me for several minutes. i was sitting waiting for preop appointment by myself and he continued starring at me so i discretely took some pictures to show i was not imagining this. The lady at the reception desk acted hateful. i filed a complaint with H.R. at hospital and they played it down saying the desk lady said i was filming her. That was a lie i did not start taking the pictures until 5-10 min after the security guard came up.
The H.R. lady said the security guard was doing his job." - john

Sep 04, 2022, 7:00 PM
Northern Hospital Of Surry County: "On 8/21/22 I brought my husband to Northern Regional Hospital. He had intense pain in abdomen area.
I asked 3 times for a bed. We were willing to wait our turn to be seen but his pain was unbearable.
3 times I was told we don't have a bed..after waiting 2 1/2 hrs with my husband laying in the lobby floor
I saw no one cared. Someone needs to look into this....you did NOTHING for my husband.
Hugh Chatham discovered he had a 7mm kidney stone that was too big to pass.
Whoever is in charge of Emergency Management needs to be fired! How dare you do this to my husband!!!" - Nancy

Dec 29, 2021, 6:55 AM
Northern Hospital Of Surry County: "My husband had been vomiting for three days. His doctor advised him to go to the ER. He could barely sit up. They placed him in the waiting area for four hours. No one checked on him. He was told it would be three to four hours longer. I took him home. He couldn't sit up. He was treated worse than a dog here." - amanda

Dec 29, 2021, 6:55 AM
Northern Hospital Of Surry County: "My husband had been vomiting for three days. His doctor advised him to go to the ER. He could barely sit up. They placed him in the waiting area for four hours. No one checked on him. He was told it would be three to four hours longer. I took him home. He couldn't sit up. He was treated worse than a dog here." - amanda

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