Northern Dutchess Hospital Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Northern Dutchess Hospital save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Northern Dutchess Hospital	National Average
Heart Attack	13.1%	12.6%
Stroke	12.3%	13.9%
Heart Failure	9.9%	11.8%
Pneumonia	16%	18.2%

Infectious Disease at Northern Dutchess Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 47m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Northern Dutchess Hospital Stories

Share your experience

Oct 29, 2022, 12:20 AM
Northern Dutchess Hospital: "NDH

I had serious neck surgery at NDH in October 2022. Check in, prep, surgery and recovery were all fine. Unfortunately I was scheduled to stay overnight.
When I was taken to my room after surgery recovery, I was still under the effects of the painkillers given in recovery. Couple of hours later I was going to sleep when a nurse came in to give me my meds. Whatever she gave me did not address the increasing pain I was in, and I was now wide awake. I think it may have been a caffeine pill. So an hour later I called for pain medication, explaining that I was really in a lot of pain. The nurse that came told me I couldn’t have another of those pills until 10PM (still a few hours away). I explained to her (again) that the first pill did not work and I was really in alot of pain. She told me the only thing she could give me was Gabapentin and tylenol. I told her that would not work, tylenol has never done anything for me, my entire 61 year life. Oh well! That's all I could have!
Needless to say, 12 hours after a Discectomy Anterior Cervical w fusion, and now having no effective pain medication in my system, I was in agony. I could not lay in bed any more, so I tried to get out to a chair and ended up falling to the floor. I don’t know how long I was on the floor, but strangely I started getting electrical shocks which snapped me out of it, and I did make it up into a chair where I hoped to stay as still as possible, not moving my head or neck until I could get out of this place.
Low and behold, about six hours after she gave me tylenol, my nurse was back (at 1AM) to check on me. Outside the door, listening to our conversation, was an older nurse who I figured was her supervisor. My nurse feigned SHOCK that I was in pain! I reminded her that I told her tylenol would not work….NOW she says “Oh but we have plenty of other options.” Not what she told me six hours ago. Finally after trying to explain the other options (I had no faith in her medical abilities) she grew frustrated, threw the meds she had brought in with her in the garbage and left the room. About 2am the supervisor came in. I guess its normal for them to see someone in a chair holding their head at 2am at NDH. Interestingly, she told me I could have been given the same meds I had in recovery all along, which the tylenol nurse specifically told me I could not have. Maybe they mixed up my meds with someone else?
So I didn’t sleep since I left recovery, and didn’t take anymore of their meds because obviously they didn’t know what they were doing. A few people from the new shift the next morning asked me “How you doing?” And I told them. They all had the same response - “Oh well, we’re short staffed, so it effects everyone.” Great. I get no pain relief because they are short staffed (and the same could happen to you). I wouldn’t go back to this “hospital” with a stubbed toe. They obviously put more money into landscaping than medical training.
If you’re ok without pain medication after surgery, by all means go to NDH. If you’re ok that no one will be checking on you or your IV’s etc all night, by all means, go to NDH. If you fall down and its ok that no one’s coming to check on you, by all means go to NDH!
There is a definite undercurrent of dissatisfaction on the staff. They are only there to put in their time; caring for you is a bother.
Of course my doctor has some responsibility here too. Apparently once you are off his surgery assembly line, he’s not caring for you anymore. As soon as I can talk and walk straight, I’m going to try and find a different one.
" - Patrick

Compare hospitals in Dutchess County