North Shore University Hospital Ratings

300 Community Drive
Manhasset, NY 11030
Phone: (516) 562-0100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does North Shore University Hospital save lives? 23% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at North Shore University HospitalNational Average
Heart Attack11.3%12.6%
Stroke12.3%13.9%
Heart Failure8.7%11.8%
Pneumonia13.5%18.2%



Infectious Disease at North Shore University Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
76
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
26



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 50m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



North Shore University Hospital Stories



Dec 05, 2022, 10:59 AM
North Shore University Hospital: "I took my daughter to the ER late night Sunday. She had second-degree burns in her hand and was in extreme pain. We waited in the waiting room for over four hours and no doctor show up only nurses a couple of time chicken pressure. We ended up leaving and I had to search for information online about how to treat my daughter at home. Saw nurses chatting all the time but claimed that there was no room’s available for the doctor to see my daughter. I never had a chance to even talk to a doctor. I’m sick and legal advice." - Dr.

Dec 05, 2022, 10:59 AM
North Shore University Hospital: "I took my daughter to the ER late night Sunday. She had second-degree burns in her hand and was in extreme pain. We waited in the waiting room for over four hours and no doctor show up only nurses a couple of time chicken pressure. We ended up leaving and I had to search for information online about how to treat my daughter at home. Saw nurses chatting all the time but claimed that there was no room’s available for the doctor to see my daughter. I never had a chance to even talk to a doctor. I’m sick and legal advice." - Dr.

Nov 24, 2022, 4:00 AM
North Shore University Hospital: "I have nothing bad to say. They’ve always taken great care of me extremely grateful for the medical team in Tower 7. Always went above and beyond. Every nurse & PCA I’ve had while admitted many times for my Auto immune disease were beyond amazing! Thank you all for everything! This is the only hospital I go to & will continue to go to.
"
- Jahmiqua

Nov 24, 2022, 4:00 AM
North Shore University Hospital: "I have nothing bad to say. They’ve always taken great care of me extremely grateful for the medical team in Tower 7. Always went above and beyond. Every nurse & PCA I’ve had while admitted many times for my Auto immune disease were beyond amazing! Thank you all for everything! This is the only hospital I go to & will continue to go to.
"
- Jahmiqua


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