North Shore Medical Center - Ratings
81 Highland Avenue
Salem, MA 01970
Phone: (978) 741-1215
Salem, MA 01970
Phone: (978) 741-1215
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does North Shore Medical Center - save lives? 23% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at North Shore Medical Center - | National Average | |
|---|---|---|
| Heart Attack | 12.4% | 12.6% |
| Stroke | 11.7% | 13.9% |
| Heart Failure | 8.8% | 11.8% |
| Pneumonia | 12.9% | 18.2% |
Infectious Disease at North Shore Medical Center -
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 6 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 2mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
North Shore Medical Center - Stories
Nov 06, 2023, 4:58 PM
North Shore Medical Center: "3.5 hours and still waiting" - Kym
Jun 09, 2022, 6:02 PM
North Shore Medical Center: "Waiting in ER at NSMC. I have had to tell 3 people to put mask on after coughing and sneezing.
I've been here 30 mins" - Nancy
