North Oaks Medical Center Ratings

15790 Paul Vega Md Drive
Hammond, LA 70403
Phone: (985) 345-2700

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does North Oaks Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at North Oaks Medical CenterNational Average
Heart Attack13.7%12.6%
Stroke15.5%13.9%
Heart Failure13.6%11.8%
Pneumonia19.1%18.2%



Infectious Disease at North Oaks Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 1m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



North Oaks Medical Center Stories



Oct 28, 2020, 2:54 AM
North Oaks Medical Center, L L C: "It is oct. 28th 2020 Wednesday morning at 1:50 am. I have been sitting in the waiting room since 10:20 They have only called 6 patients to the back since i have been here. I was not one of them. My urologist sent me for a re evaluation bc i have aggressive hydrophenosis and serious kidney infection. I am in a huge amount of pain. The triage nurse asked me what number of pain i was having and when i said 10 he was trying to change my mind. There is NO sense in this place being so slow!!!! " - Ethel

Nov 17, 2017, 6:57 AM
North Oaks Medical Center, L L C: "I want to North Oaks Hospital in October went into the ER with severe case of pneumonia spent 11 days there was very satisfied with the overall experience would definitely go there again if needed a very professional staff of doctors and nurses" - Marty

Sep 24, 2017, 7:21 PM
North Oaks Medical Center, L L C: "I'm a high risk pregnancy and visited the ED with severe abdominal pains only to wait 3 hours before leaving. I never was called it is ridiculous no wander so many tragedies happen in their ED. It's a local hospital in my area I can only hope for future improvement." - Shan


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