North Hawaii Community Hospital Ratings

67 1125 Mamalahoa Highway
Kamuela, HI 96743
Phone: (808) 885-4444

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does North Hawaii Community Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at North Hawaii Community Hospital	National Average
Stroke	14.6%	13.9%
Heart Failure	14.6%	11.8%
Pneumonia	18.5%	18.2%

Infectious Disease at North Hawaii Community Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 22m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

North Hawaii Community Hospital Stories

Jun 21, 2022, 11:52 PM
North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. " - John

Jun 21, 2022, 11:51 PM
North Hawaii Community Hospital: "Worst Er I've ever been in. It took them 5.5 hours to have me discharged.
Hospitality was bad I checked in around 2:00 for my chest pain. they took my Vital signs then threw me in the waiting room (main lobby) I waited so long my body cured it self. My chest pain went away by the time doctor decide to see me,he said he can't detect anything if I'm not in pain. Got out around 7:30. Waste of time, I'm surprise no one died in the lobby when I was there. " - John

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