North Austin Medical Center Ratings

12221 Mopac Expressway North
Austin, TX 78758
Phone: (512) 901-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does North Austin Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at North Austin Medical CenterNational Average
Heart Attack13.1%12.6%
Stroke11.3%13.9%
Heart Failure8.5%11.8%
Pneumonia19.3%18.2%



Infectious Disease at North Austin Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 53m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



North Austin Medical Center Stories



Aug 25, 2023, 10:37 PM
North Austin Medical Center: "Been here over 3 hours still haven’t got vitals check but people coming in after me are already being seen. Husband main intestine infuse with his bladder yet we still sitting in. The waiting room " - Angelica


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