Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

New York-Presbyterian Hospital Ratings

New York, NY 10021
Phone: (212) 746-4189

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does New York-Presbyterian Hospital save lives? 29% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack11%
Heart Failure8%

Infectious Disease at New York-Presbyterian Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 33m

Non-critical cases where patient is discharged have total visit time of 4 hour and 52 minutes

Serious cases where patients are admitted have 5 hour and 41 minutes to be admitted, then an additional 4 hour and 33 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
New York-Presbyterian Hospital 4.65 out of 5 based on 33 ratings. 33 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

New York-Presbyterian Hospital Stories

Nov 10, 2022, 10:54 AM
New York-Presbyterian Hospital: "No way these ER wait times are even close. I was here few months ago and left without being seen after 5 hours. Today, I’ve been here nearly four hours and have yet to be seen." - Abigail

Oct 20, 2022, 4:47 AM
New York-Presbyterian Hospital: "I’m currently in the waiting room at the emergency department. It’s been 12 hours since I first arrived with my mother. A CT scan was ordered 6 hours ago and we can’t even get an estimate as to when she will taken to get tested. She has lung cancer and had surgery one month ago, has been re admitted 4x since then for fluid in her lungs and they have us both sitting on chairs in the middle of the hallway waiting to be attended. Inexcusable and downright inhumane. We’ve been here longer than employees who clocked in for work. " - Marlyn

Oct 12, 2022, 9:48 PM
New York-Presbyterian Hospital: "Unsanitary bathroom and wait times that made no sense. I waited over 5 hours while there were others who were in severe conditions waiting there longer than I was. Unprofessional and dismissive behavior by the nurses on staff and did not follow up with blood pressure/temperature checks despite telling them of severe blood loss within the last 2 hours. BP/temp was not checked once within the 5 hours after being told to sit in the waiting area. This has happened twice and I do not intend to come back here ever again, #1 hospital in nyc must be a joke." - MS

Jul 15, 2022, 7:27 PM
New York-Presbyterian Hospital: "I was held in the ER was more than 100 hours went Tuesday 7/12 5am was suppose to be admitted claim no bed. I was kept in ER and released from ER today Friday 7/15" - lynee

Jun 15, 2022, 3:53 AM
New York-Presbyterian Hospital: "Delayed multiple hours with no update. Was told several departments are running behind. 10 plus hours later to be told “go home”.
If you can manage, I highly recommend any other ER."
- Joel

May 08, 2022, 5:39 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker

May 08, 2022, 5:01 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker

Apr 26, 2022, 12:59 AM
New York-Presbyterian Hospital: "Don’t come to the Allen Hospital if you need an Ultrasound or Doppler. Got to the 168th ER instead. " - C

Jul 20, 2021, 10:21 AM
New York-Presbyterian Hospital: "Waited for 4 hours until was given pain meds for kidney stones because they “forgot” 2 hours later still waiting for catscan or any other test. Requested urin from me and other patience no one came to collect urin. Some patience left Urin still sitting on table. Emergency room is empty plenty of bed and still had to find stretcher on my own. Rn n doctors standing around having inappropriate conversations loud enough for patients to hear. Here since 5 it is currently 1020
and still no one has checked on us. "
- Amanda

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