New York-Presbyterian Hospital Ratings

525 EAST 68TH STREET
New York, NY 10021
Phone: (212) 746-4189

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does New York-Presbyterian Hospital save lives? 29% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack11%
Heart Failure8%
Pneumonia8%


Infectious Disease at New York-Presbyterian Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
636
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
72


Emergency Room Wait Time Ratings

Time until initial exam: 1h 33m

Non-critical cases where patient is discharged have total visit time of 4 hour and 52 minutes

Serious cases where patients are admitted have 5 hour and 41 minutes to be admitted, then an additional 4 hour and 33 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
New York-Presbyterian Hospital 4.65 out of 5 based on 33 ratings. 33 user reviews.


74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



New York-Presbyterian Hospital Stories



Feb 09, 2020, 12:54 AM
: "Went to New York Columbia Presbyterian at the advise of my doctor to go to the Er. Arrived at 5:30pm. Still waiting at 11:30pm

I left.

Still in pain. Will try an urgent care from now on. "
- Lm

Jan 07, 2020, 9:54 PM
Lawrence Hospital Center: "I came to the emergency room on January 5, 2020 at abpit 6 PM with stomach pain and fever and chills. The nurse, before any exams were done attempted to take blood. She didn't take enough before I was told later on that more blood needed to be taken. In addition, at the same time, she had trouble inserting a tube for future drip, not even knowing that it would be necessary. I am left with two black and blue marks on my arm that are about two inches long and over one inch wide. The tests later on were fine. I needed to ask for hot blankets even though I was shivering from the fever. I was so upset about this treatment that I asked them to release me from the hospital even though they hadn't enough information about wahat was wrong with me. It is now two days later and I am fine. Sending a nurse to me who appeared not to know what she was doing, many attemps in the same areas to get blood, was unacceptable. " - Natalie

Dec 23, 2019, 8:28 AM
Southside Hospital: "I came through emergency they stated I needed surgery but I’ve had to keep track of when my medication is due and then fight with them to get it. I’m in horrible pain and have to search for the nurse for emergency. Machine stated air in the IV line and the alarm went off for over a half hour and once again I had to find a nurse. Southside hospital did not provide me with admission paperwork or A copy of the Patient Bill of Rights and 2 days later still refuse to provide. " - Jenny

Dec 22, 2019, 7:40 PM
Southside Hospital: "I came through emergency they stated I needed surgery but I’ve had to keep track of when my medication is due and then fight with them to get it. I’m in horrible pain and have to search for the nurse for emergency. Machine stated air in the IV line and the alarm went off for over a half hour and once again I had to find a nurse. Southside hospital did not provide me with admission paperwork or A copy of the Patient Bill of Rights and 2 days later still refuse to provide. " - Jenny

Jul 28, 2019, 6:18 PM
: "I brought my father to Mercy Hospital of Buffalo's ER. We are still waiting after 4 hours. This is unacceptable. The staff can not even tell us how much longer it will be.
Lynn M. Lauricella "
- LYNN


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