New York-Presbyterian Hospital Ratings
525 EAST 68TH STREET
New York, NY 10021
Phone: (212) 746-4189
New York, NY 10021
Phone: (212) 746-4189
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does New York-Presbyterian Hospital save lives? 29% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 11% |
Heart Failure | 8% |
Pneumonia | 8% |
Infectious Disease at New York-Presbyterian Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 636 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 72 |
Emergency Room Wait Time Ratings
Time until initial exam: 1h 33mNon-critical cases where patient is discharged have total visit time of 4 hour and 52 minutes
Serious cases where patients are admitted have 5 hour and 41 minutes to be admitted, then an additional 4 hour and 33 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
New York-Presbyterian Hospital
4.65
out of 5
based on 33 ratings.
33 user reviews.
74% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Facilities are sometimes dirty
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
New York-Presbyterian Hospital Stories
Nov 10, 2022, 10:54 AM
New York-Presbyterian Hospital: "No way these ER wait times are even close. I was here few months ago and left without being seen after 5 hours. Today, I’ve been here nearly four hours and have yet to be seen." - Abigail
Oct 20, 2022, 4:47 AM
New York-Presbyterian Hospital: "I’m currently in the waiting room at the emergency department. It’s been 12 hours since I first arrived with my mother. A CT scan was ordered 6 hours ago and we can’t even get an estimate as to when she will taken to get tested. She has lung cancer and had surgery one month ago, has been re admitted 4x since then for fluid in her lungs and they have us both sitting on chairs in the middle of the hallway waiting to be attended. Inexcusable and downright inhumane. We’ve been here longer than employees who clocked in for work. " - Marlyn
Oct 12, 2022, 9:48 PM
New York-Presbyterian Hospital: "Unsanitary bathroom and wait times that made no sense. I waited over 5 hours while there were others who were in severe conditions waiting there longer than I was. Unprofessional and dismissive behavior by the nurses on staff and did not follow up with blood pressure/temperature checks despite telling them of severe blood loss within the last 2 hours. BP/temp was not checked once within the 5 hours after being told to sit in the waiting area. This has happened twice and I do not intend to come back here ever again, #1 hospital in nyc must be a joke." - MS
Jul 15, 2022, 7:27 PM
New York-Presbyterian Hospital: "I was held in the ER was more than 100 hours went Tuesday 7/12 5am was suppose to be admitted claim no bed. I was kept in ER and released from ER today Friday 7/15" - lynee
Jun 15, 2022, 3:53 AM
New York-Presbyterian Hospital: "Delayed multiple hours with no update. Was told several departments are running behind. 10 plus hours later to be told “go home”.
If you can manage, I highly recommend any other ER." - Joel
May 08, 2022, 5:39 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker
May 08, 2022, 5:01 PM
New York-Presbyterian Hospital: "Although this hospital takes a while, the staff are amazing and so caring" - Walker
Apr 26, 2022, 12:59 AM
New York-Presbyterian Hospital: "Don’t come to the Allen Hospital if you need an Ultrasound or Doppler. Got to the 168th ER instead. " - C
Jul 20, 2021, 10:21 AM
New York-Presbyterian Hospital: "Waited for 4 hours until was given pain meds for kidney stones because they “forgot” 2 hours later still waiting for catscan or any other test. Requested urin from me and other patience no one came to collect urin. Some patience left Urin still sitting on table. Emergency room is empty plenty of bed and still had to find stretcher on my own. Rn n doctors standing around having inappropriate conversations loud enough for patients to hear. Here since 5 it is currently 1020
and still no one has checked on us. " - Amanda