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New York Downtown Hospital Ratings

New York, NY 10038
Phone: (212) 312-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does New York Downtown Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%

Infectious Disease at New York Downtown Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 32m

Non-critical cases where patient is discharged have total visit time of 2 hour and 50 minutes

Serious cases where patients are admitted have 4 hour and 35 minutes to be admitted, then an additional 1 hour and 51 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: POOR
New York Downtown Hospital 4 out of 5 based on 29 ratings. 29 user reviews.

38% of patients rate the hospital excellent

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty
  • Rooms were often noisy at night

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

New York Downtown Hospital Stories

Mar 18, 2024, 1:08 AM
Unity Hospital Of Rochester: "been here for 2 year old going on 7 hours now" - rob

Nov 17, 2023, 7:28 AM
Kenmore Mercy Hospital: "Arrived ER 4am. Now 730am. Two patients been here longer than I have been. No movememt by hospital staff. Statement made only 1 provider on overnight shifts. Beyond poor health care service" - Terry

Nov 05, 2023, 10:07 PM
F F Thompson Hospital: "Don't come here unless you want a horrible experience with inexperienced doctors/NPs. They'll misdiagnose you or claim you're fine without ever checking the issue that brought you in. The NP flat out admitted they lacked the ability to conduct an ultrasound which is simply ludicrous to hear from a hospital staff memeber. Either he felt no issue lying to me or there are grave concerns about the education of their staff members. " - Nathan

Sep 16, 2023, 12:44 PM
Vassar Brothers Medical Center: "I waited for emergency care last night on 9/15/2023 from 6:30 PM to 12 AM. They did perform blood tests, but no doctor or assistant, or anybody came to talk to me about the results for 5-1/2 hours. I complained at the front desk, and they said a doctor will come out to talk to me, but NO ONE came out. I went to the front desk again and they told me once again a doctor will come one came out. The Patient Representative said she couldn't do anything. I just couldn't wait any longer. As was leaving a couple told me they were waiting 7 hours and also had no alternative but to leave. Vasser did do blood tests and a chest xray, but I never saw results from the Xray. I wonder if Vasser will charge Medicare for a doctor consult visit?

This terrible quality of NO CARE, no representative, no contact should be against the NYS Board of Health rules, and against any hospital policy."
- Joel

Aug 24, 2023, 2:28 AM
Kaleida Health: "Arrived 8/23/23 at 8pm. It is now 2:26am and I am still waiting to be seen in the ER. Had x-ray blood work and chest x ray quickly but now I am waiting.
Difficult to sit with abdominal mail pain."
- Margaret

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