New England Baptist Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does New England Baptist Hospital save lives? 21% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Failure	10%
Pneumonia	9%

Infectious Disease at New England Baptist Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 0 hour and 0 minutes to be admitted, then an additional 0 hour and 0 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD

86% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

New England Baptist Hospital Stories

Share your experience

Sep 18, 2018, 1:05 PM
New England Baptist Hospital: "I had a 1130 appointment for a procedure at 1pm i am still waiting for my appointment i just checked with desk and they now have an emergency and have no idea when or if i will be seen. They don't have the common courtesy to keep a patient informed of delayes I'm this will fall on deaf ears." - Michael

Jan 25, 2018, 5:31 PM
New England Baptist Hospital: "I had a partial knee replacement in Dec 2017. Five days later I had watery diarrhea, vomiting, chills, fever and vomiting. I contracted C-Diff at New England Baptist. I believe this happened because not a single staff member washed their hands prior to entering my room. They all used the alcohol based sanitizer installed on the wall. They should KNOW that alcohol sanitizers DO NOT KILL C-diff. They test you for MRSA and staph pre surgery but have NO POST SURGERY C-diff protocol! I've been sick for 5 weeks now. If you go to this facility INSIST THAT ALL STAFF MEMBERS WASH THEIR HANDS BEFORE TOUCHING YOU! Make sure the person who delivers your meals wears gloves. C-diff is a life threatening infection that can be prevented with good hygiene practices and preventative measures. So NEB - skip the free rose and develop and integrate a protocol to prevent infecting your patients with C-diff! " - Colleen

Jan 25, 2018, 5:30 PM
New England Baptist Hospital: "I had a partial knee replacement in Dec 2017. Five days later I had watery diarrhea, vomiting, chills, fever and vomiting. I contracted C-Diff at New England Baptist. I believe this happened because not a single staff member washed their hands prior to entering my room. They all used the alcohol based sanitizer installed on the wall. They should KNOW that alcohol sanitizers DO NOT KILL C-diff. They test you for MRSA and staph pre surgery but have NO POST SURGERY C-diff protocol! I've been sick for 5 weeks now. If you go to this facility INSIST THAT ALL STAFF MEMBERS WASH THEIR HANDS BEFORE TOUCHING YOU! Make sure the person who delivers your meals wears gloves. C-diff is a life threatening infection that can be prevented with good hygiene practices and preventative measures. So NEB - skip the free rose and develop and integrate a protocol to prevent infecting your patients with C-diff! " - Colleen

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