Neurodiagnostic Institute Ratings
5435 E 16th St
Indianapolis, IN 46218
Phone: (317) 941-4000
Indianapolis, IN 46218
Phone: (317) 941-4000
Hospital Type: Psychiatric
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Neurodiagnostic Institute
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Neurodiagnostic Institute Stories
Sep 13, 2025, 9:44 AM
Eskenazi Health: "I have not been at any other hospital then Eskenazi Health I found it to be on top of patient care the staff might be a little cranky but overall I would go no where else they are an upscale Hospital in my opinion I want to say again the staff is great when you realize what they put up with from some people and not only patients but the family sometimes are worse to " - Sherry
Sep 13, 2025, 9:44 AM
Eskenazi Health: "I have not been at any other hospital then Eskenazi Health I found it to be on top of patient care the staff might be a little cranky but overall I would go no where else they are an upscale Hospital in my opinion I want to say again the staff is great when you realize what they put up with from some people and not only patients but the family sometimes are worse to " - Sherry
Jan 08, 2025, 5:59 AM
: "Community South usually has long wait times. The last time I went, they had me in the waiting room over 4 hours! There were no chairs left and patients were on gurneys in the hallway and being given care with no privacy. It has to be a hippa violation the way they do things. " - Julie
Jan 08, 2025, 5:55 AM
: "St Francis is usually terrible for wait times in the ER. Last time I went, the wheeled a lady next to me who was vomiting profusely. I got up and left and went to another ER. Also, they’ll call your name and you think that you’re going to be seen but they put you in a very small waiting area where you can easily spread germs. It’s like we learned nothing from COVID. " - Julie
Dec 16, 2024, 7:24 PM
Community Hospital South.: "My mom has been sitting in the ER for over 7.5 hours. Uncalled for." - K
