Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

National Jewish Health Ratings

Denver, CO 80206
Phone: (303) 388-4461

Hospital Type: Acute Care Hospitals
Emergency Services: No

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Infectious Disease at National Jewish Health

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 0 hour and 0 minutes to be admitted, then an additional 0 hour and 0 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
National Jewish Health 5 out of 5 based on 25 ratings. 25 user reviews.

100% of patients rate the hospital excellent

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    National Jewish Health Stories

    Nov 17, 2023, 11:36 PM
    National Jewish Health: "

    Nov 5th - 2023

    Platte Valley ER Hospital Experience

    3:30pm - Checked into the ER

    There was only two people ahead of me.

    I was sitting waiting for them to get me checked in. 

    4:45pm - I was still waiting and the ER was beginning to fill up. There were at least 10 people that came in after me and were admitted.  As I still waited my turn. I had asked for a cup of water which I was denied.    I was trying to take my medication.

    6:35pm - I was finally called back to a room that had 3 beds and it was completely empty.  I was just told to get into the Hospital gown. And she left.  I looked around the room and there was not any pillows nor blankets for any of the beds. Just a empty room.  

    7:30pm - A nurse came in took my vitals & I had asked her for pillows & she said they don't give them out.  I had told her I hadn't seen the dr yet. She still didn't realize that I was not hooked up to the monitors yet.  I had no way to call the nurse station for help. 

    8:30pm - A Dr came in & asked why I came. He stayed less than 5 min. I told him that there were labs that were taken 3 hrs ago.  He left saying he was going to check on them. 

    10: 00pm  - I  asked where the dr  went. I  felt he forgot about me. 

    10:30pm -  He came back.  Said for me to see my primary doctor in a few days.  He didn't do any other tests. Just passed it off to my primary dr. Saying he thought I was just tired due to all my pain. 

    This was not a good experience.  Staff were not paying close attention from the beginning. 

    I should never had to wait that long in the waiting room not back in the room for the dr.  Wasn't hooked up to a monitor, nor offered anything to eat,  nor eat. NO Pillow nor blanket.

    What is really sad is that I could have been a statistic, dying in the waiting room just like that lady did in your waiting room did.  You don't have enough staff to cover people coming through your doors. I've been there before anything your company had the best care from the staff. Now, even they are saying how they are being so stretched.  Not enough staff.  You have grown in numbers & can't keep up with the growth. We, the community need better service. You the service have to change.  You're charging enough money but aren't providing the service.  My heart goes out to the people who are working for you.  You will lose them. 

    I hope you take it to heart.  Change back to how you treated your staff & the community, as you did before.  You will win.



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