Musc Medical Center Ratings

169 Ashley Ave
Charleston, SC 29425
Phone: (843) 792-2300

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Musc Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Musc Medical CenterNational Average
Heart Attack12.3%12.6%
Stroke14.3%13.9%
Heart Failure12.8%11.8%
Pneumonia14.5%18.2%



Infectious Disease at Musc Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
60
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
29



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 6m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Musc Medical Center Stories



Sep 13, 2023, 8:49 PM
Musc Medical Center: "Wait time is over 5hrs" - Melinda

Aug 04, 2022, 10:29 AM
Musc Medical Center: "My 80 year old mother was brought in by ambulance with leg injury. After 7 hours no one had looked at her wound. Checked her vitals or circulation. Do they still have doctors working at MUSC?" - KW

Jul 26, 2022, 4:24 AM
Musc Medical Center: "Absolute worst experience ever. Arrived a little before 7pm and it’s currently 4:20 a.m and I have yet to be seen. I would leave but the possibility of my appendix rupturing has me on a chokehold. I will NEVER come back her again. " - Ebony

Jul 21, 2022, 6:01 PM
Musc Medical Center: "So far I've been here for 2.5 hrs and an told it will beat couple hours more. Mind you, no one will tell you the wait is so long. But asking around to the people, 4-5 hrs to be seen. I saw 2 women finally leave because they couldn't wait any longer. Lady gave up after 5 hrs. Another lady working for FedEx had to leave with a busted ankle. Triage nurse tells her we really would like to do some scans (twice) imho to cya. I asked the triage nurse, how long? I don't know. Well somebody knows. Apologies from her for not knowing, but she must say this 40x per day. The lady at reception is just as evasive and vague. I would have brought my daily meds if I knew I would be here this long. Thinking about ordering from Uber eats, but that might be a little selfish, considering all the people here waiting. Hurting, and hungry, I'm sure. Now WHY MUSC does not have enough beds for the ER Isa good question. Get with it, MUSC. You used to be a medical God in the community. Now, kind of pathetic." - Jeannie


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