Murray-Calloway County Hospital Ratings
803 Poplar Street
Murray, KY 42071
Phone: (270) 762-1100
Murray, KY 42071
Phone: (270) 762-1100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Murray-Calloway County Hospital save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Murray-Calloway County Hospital | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 16.7% | 13.9% |
| Heart Failure | 16.7% | 11.8% |
| Pneumonia | 19.4% | 18.2% |
Infectious Disease at Murray-Calloway County Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 5mSerious cases where patients are admitted wait 1 hour and 20 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Murray-Calloway County Hospital Stories
Dec 24, 2025, 5:02 PM
Tristar Greenview Regional Hospital: "jake ER rn was very helpful and gave me excellant care. " - john
Sep 06, 2025, 4:39 PM
Lexington Va Medical Center: "Scathing reports about patient safety have been issued about this hospital. I try to point out shortcomings and they deny deny deny. Lying to cover mistakes, misdiagnosis. I came from a medical background since 1986. the leadership here is at fault. When they cover up and protect staff violations, they are breaking the law. I will continue to try and make this a safer place for veterans to be treated by using facts. They argue against them when presented and even attempt to blame the patient. I have witnessed a drunk surgeon at a hospital prior but consider myself safer there. This Lexington, Ky VA is substandard. I just had a call from a nurse there who could barely speak medical terminology. I was not given a triage before being sent to the hallway to wait. I wonder how many a year die this way. Be an educated health consumer, look up statistics and don't believe for one second, that this is a safe place. I have spoken with the chief of medicine there and he denied, denied, denied. No wonder the staff does anything they please. Poor leadership, leads to poor staff and patient safety. I have been in the medical field a very long time and this is the most unsafe hospital I have ever encountered. " - Charles
Feb 22, 2025, 8:46 AM
Carroll County Memorial Hospital: "Upper management is a ridiculous. J I l l not sure of last name) talks badly to the staff, yells at them and belittles them in front of patients. I honestly have never been so shocked by someone’s behavior, like a toddler throwing a tantrum when her older brother takes her toy. The doctors are clearly bored and uninterested in helping. Registration gossips so loudly that I know HR has relationships around with multiple men instead of works and the CEO has been cheating on her husband for years instead of running the hospital if you could even call it that. The staff either is lazy and rude or fearful and cautious. Don’t come here expecting great treatment and don’t come here expecting fast treatment. Also if you live in that community I would recommend working somewhere else maybe where you’re valued and have morals that are treating staff unfair, or sleeping around. Small town backwards hospital at its worst." - Emily
Apr 06, 2024, 8:56 PM
Central Baptist Hospital: "Notoriously long wait times. But.. Very thorough diagnosis. I had skin infection. Central Baptist was 3rd hospital after it kept getting worse. Only one willing to test bacteria. Turned out to be MRSA." - Russell
Dec 07, 2023, 10:01 PM
Norton Hospitals: "Three hours my ass I've been waiting at the er with my wife's for 5 hours without help while she's in unbearable pain every five minutes" - Chrova


