Munson Medical Center Ratings

1105 Sixth Street
Traverse City, MI 49684
Phone: (231) 935-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Munson Medical Center save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Munson Medical Center	National Average
Heart Attack	11.3%	12.6%
Stroke	12%	13.9%
Heart Failure	11.9%	11.8%
Pneumonia	13.1%	18.2%

Infectious Disease at Munson Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	10
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	5

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 20m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Munson Medical Center Stories

Oct 03, 2021, 7:38 AM
Munson Medical Center: "Arrived at the ER close to 1am left at 3am 5 month old seemed okay.. came back to ER baby was fussy signs of ear infection in distress... everyone who was before us was seen when the first time we arrived.. the second time we had arrived at 4am there was 3 people before us all were seen except us. More people arrived elderly, young, and kids all seen except us...it is now 734am no one has seen my 5 month old. Everyone else gets to go in and out except us... I feel a little discriminated is it because my insurance is outta state or why should a baby wait so long with ear infection? This is ridiculous " - Fani

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