Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mountain View Regional Medical Center Ratings

4311 EAST LOHMAN AVENUE
Las Cruces, NM 88011
Phone: (575) 556-7600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mountain View Regional Medical Center save lives? 25% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack19%
Heart Failure15%
Pneumonia15%


Infectious Disease at Mountain View Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 23m

Non-critical cases where patient is discharged have total visit time of 2 hour and 10 minutes

Serious cases where patients are admitted have 2 hour and 46 minutes to be admitted, then an additional 1 hour and 47 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mountain View Regional Medical Center 4.6 out of 5 based on 40 ratings. 40 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mountain View Regional Medical Center Stories



Nov 11, 2022, 12:42 AM
Mountain View Regional Medical Center: "Hospital uses DO's in the ER and traveling professionals/ residents that are not familiar with their patient case load. Some doctors don't have a local office location & rarely specialize regardless of the patient's admitting condition. ER/ bathrooms/common areas and patient rooms are filthy. Food is horrible. Supplies are poorly or not available. The majority of staff are arrogant/hostile/aloof w/o regard to patient care or safety. The main # can ring 10 times without being answered/patient phones often cannot call out/receive calls. HIA are common and rarely reported. Parking lot has few spaces. Communication skills with patients are very poor. The staff are more interested in talking among themselves than attention to patients. NEVER go to this facility, you can get better medical in an urgent care and be happier at a fast-food restaurant. At one time it was a very good facility but not anymore. " - James


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