Mountain View Regional Medical Center Ratings
4311 East Lohman Avenue
Las Cruces, NM 88011
Phone: (575) 556-7610
Las Cruces, NM 88011
Phone: (575) 556-7610
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mountain View Regional Medical Center save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Mountain View Regional Medical Center | National Average | |
|---|---|---|
| Heart Attack | 14% | 12.6% |
| Stroke | 15.2% | 13.9% |
| Heart Failure | 11.2% | 11.8% |
| Pneumonia | 20.9% | 18.2% |
Infectious Disease at Mountain View Regional Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 39mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mountain View Regional Medical Center Stories
Nov 11, 2022, 12:42 AM
Mountain View Regional Medical Center: "Hospital uses DO's in the ER and traveling professionals/ residents that are not familiar with their patient case load. Some doctors don't have a local office location & rarely specialize regardless of the patient's admitting condition. ER/ bathrooms/common areas and patient rooms are filthy. Food is horrible. Supplies are poorly or not available. The majority of staff are arrogant/hostile/aloof w/o regard to patient care or safety. The main # can ring 10 times without being answered/patient phones often cannot call out/receive calls. HIA are common and rarely reported. Parking lot has few spaces. Communication skills with patients are very poor. The staff are more interested in talking among themselves than attention to patients. NEVER go to this facility, you can get better medical in an urgent care and be happier at a fast-food restaurant. At one time it was a very good facility but not anymore. " - James
