Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mount Sinai Hospital Ratings

New York, NY 10029
Phone: (212) 241-7981

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mount Sinai Hospital save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%

Infectious Disease at Mount Sinai Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 46m

Non-critical cases where patient is discharged have total visit time of 3 hour and 18 minutes

Serious cases where patients are admitted have 4 hour and 20 minutes to be admitted, then an additional 4 hour and 51 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mount Sinai Hospital 4.6 out of 5 based on 23 ratings. 23 user reviews.

66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Mount Sinai Hospital Stories

Sep 30, 2022, 8:12 PM
Mount Sinai Hospital: "I honestly dislike reviews as much as I dislike trying on clothes in store but I had to make a review about this place. This place doesn’t feel the least bit of urgent whatsoever. I wouldn’t be surprised if I saw someone die in the waiting room because of the waiting time and lack of urgency. I’ve seen ems abandon a physically impaired man crying out in pain because of the lack of patience (4-5 min total time). I’ve had my blood pressure measured incorrectly during intake. I’ve had encounters with incoherent staff examining my insurance. I wait about 2-3 hours in the main lobby and then 1-2 hours in the next waiting room. From there I’m placed into a private room for an hour or so without being acknowledged. I don’t need a baby sitter nor a high level of attention (thankfully) but the staff here make you feel like they don’t care if you live or die. I’m treated like a number. I feel the staff is overwhelmed, underwhelmed, lackadaisical, operating in a “template” like manner with the exception of a few of course. Does this place need more doctors? Does this place need to revamp its hiring process? Does this place need to expand to help enhance its capabilities? I don’t know, I’m just a patient, patient #64 today but felt like #164. I really want to believe and support you guys but it’s very difficult. I’m spending my last 2% of battery to write this review because the people need to know what to expect. This emergency room isn’t for emergencies. 9/30/22" - Brandon

Compare hospitals in New York County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.