Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mount Carmel West Ratings

793 WEST STATE STREET
Columbus, OH 43222
Phone: (614) 234-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mount Carmel West save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure14%
Pneumonia14%


Infectious Disease at Mount Carmel West

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
136
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
28


Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 3 hour and 24 minutes

Serious cases where patients are admitted have 3 hour and 31 minutes to be admitted, then an additional 2 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mount Carmel West 4.65 out of 5 based on 20 ratings. 20 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mount Carmel West Stories



Oct 15, 2023, 3:22 AM
Aultman Hospital: "Arrived at 12:00am was put in a room around 12:30am had a x-ran Nd CT and was out the door by 2am
Typically the wait is a few hours. Likely quicker due to it being a head injury but I can't say for sure."
- WhoAmI

Oct 04, 2023, 1:15 AM
Grant Medical Center: "Been here 6 hours in the waiting room." - Rebecca

Sep 09, 2023, 9:34 PM
Ohio State University Hospitals: "My daughter waited 12 hours and they kept putting her last letting everyone go before her while waiting and crying in pain. This is not ok. Now we have to go to Grant. This has happened several times to us. Is it just us?" - Kelli

Sep 06, 2023, 10:34 PM
Ohio State University Hospitals: "It’s 10:32pm and still waiting in waiting room since 2pm. " - Brandi

Sep 03, 2023, 5:24 AM
Mercy Medical Center: "I've NEVER had a wait time, less than 8 12 hours, at Mercy Cleveland Clinic Hospital, in Canton Ohio. Absolutely the worst." - Greg


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