Morristown Hamblen Hospital Association Ratings

908 W 4th North St
Morristown, TN 37814
Phone: (423) 492-6900

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Morristown Hamblen Hospital Association save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Morristown Hamblen Hospital AssociationNational Average
Heart Attack13%12.6%
Stroke14.1%13.9%
Heart Failure14.1%11.8%
Pneumonia21%18.2%



Infectious Disease at Morristown Hamblen Hospital Association

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
1
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 44m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Morristown Hamblen Hospital Association Stories



Oct 28, 2022, 10:35 PM
Morristown Hamblen Hospital Association: "I got to the Er at 7:45pm with my grandson he has a gash over his eye and it's 10:35 and still waiting in the waiting room. Do they not have a wait time for someone to sit in the waiting room " - Zonna

Jul 31, 2022, 3:24 PM
Morristown Hamblen Hospital Association: "My father died there Wednesday April 18 2018 he came in with problems breathing one week prior and he was in ICU afterwards given morphine and Xanax everyone knows that’s a great combo for breathing difficulties healthy young people die from that but that’s not it as a only son next of kin they would let my cousins and anyone just come hang out for hours without a time restrictions and I felt awkward watching them laughing and joking while my father was dying so I left for a break hoping they would finally leave and only person left was my father he died without me getting to be there and to be honest the doctors never even told me how bad he was I honestly thought he would get to come home some point. I just thought since by law I’m next of kin I would be told to say my good byes or something maybe he stick around much as you can something but nope. Worse place ever people now drive by to Jefferson memorial and I see why just go somewhere else unless your bleeding to death and can’t wait. Sorry Hosptial admin but this is true his name is Roger Dale Cope 11/16/1958 look it up if don’t believe me" - Roger

Jan 03, 2022, 6:08 PM
Morristown Hamblen Hospital Association: "12 hour wait times are acceptable? " - Angry


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