Montclair Hospital Medical Center Ratings

5000 San Bernardino St
Montclair, CA 91763
Phone: (909) 625-8300

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Montclair Hospital Medical Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Montclair Hospital Medical Center	National Average
Pneumonia	16.4%	18.2%

Infectious Disease at Montclair Hospital Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 26m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Montclair Hospital Medical Center Stories

Jul 07, 2022, 12:59 AM
Montclair Hospital Medical Center: "Receptionist very rude, very bad attitudes. Do not acknowledge or greet anyone at window, Unprofessional, should not work as customer service, especially when our loved ones are in the care of the hospital there representing. " - Mari

Jun 24, 2022, 11:56 PM
Montclair Hospital Medical Center: "Receptionist very rude, very bad attitudes. Do not acknowledge or greet anyone at window, Unprofessional, should not work as customer service, especially when our loved ones are in the care of the hospital there representing. " - Mari

Nov 16, 2020, 5:58 AM
Montclair Hospital Medical Center: "I have got stung by a bee on the the forehead and the swelling is getting bad,this happened on Sunday morning on my way home from work. " - James

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