Mission Hospital Regional Med Center Ratings
27700 MEDICAL CENTER RD
Mission Viejo, CA 92691
Phone: (949) 364-1400
Mission Viejo, CA 92691
Phone: (949) 364-1400
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mission Hospital Regional Med Center save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 14% |
Heart Failure | 10% |
Pneumonia | 10% |
Infectious Disease at Mission Hospital Regional Med Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 72 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 8 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 33mNon-critical cases where patient is discharged have total visit time of 3 hour and 0 minutes
Serious cases where patients are admitted have 2 hour and 43 minutes to be admitted, then an additional 1 hour and 45 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Mission Hospital Regional Med Center
4.7
out of 5
based on 39 ratings.
39 user reviews.
76% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Mission Hospital Regional Med Center Stories
Dec 28, 2022, 11:25 PM
Mission Hospital Regional Med Center: "My family has been waiting in this ER for 6 HOURS now!!!" - Denise
Nov 12, 2022, 5:49 PM
Mission Hospital Regional Med Center: "Been in the ER waiting room in pain for four hours now - with a worsening ER situation " - Spring
Sep 20, 2022, 3:07 AM
Mission Hospital Regional Med Center: "On 9/1/8/22 I visited Mission Hospital ER because of excruciating headache + confusion. I waited 4.5 hours in the waiting room, on ver uncomfortable chair with wooden armrests. I was briefly taken for blood draw and CT scan but always returned to the waiting room. After asking 4 times, I received a pain pill. By that time I had been there 4 hours. I finally saw the ER doctor, 5 hours after my arrival. I would have to be on my deathbed before I ever go again." - kery
Aug 19, 2021, 8:14 PM
Mission Hospital Regional Med Center: "SIX HOURS my wife sat in a chair writhing in pain with ZERO HELP......... nobody cared in the slightest. Worst medical experience I've ever had in my life. You guys are horrendous. " - Mike
Jul 26, 2021, 6:53 AM
Mission Hospital Regional Med Center: "Horrible experience there tonight with my 95 year old mother. She had fallen amd had a hurt leg and bad scrape. However she was alert when I brought her in to the ER at Mission Hospital. They let her sit for 2 hours and she increasingly became faint, nauseated and needed to lay down. She was heaving and in distress. I asked the on call front nurse for help. I was told she had to continue to wait. I had to take her to the bathroom and lift her onto the toilet. It was terrible. The lack of empathy and not even helping me to get into the bathroom or onto a gurney was a pitiful experience. Considering her age and that she was unable to sit up for that amount of time after a fall should have been recognized and addressed sooner. I’m glad I have this forum to warn others. I’m sure the bill will be substantially greater than the treatment she received." - Mary
Mar 30, 2021, 1:38 PM
Mission Hospital Regional Med Center: "waited 6 hours while I watched people come in several hours after me come in and leave. this is supposed to be an EMERGENCY room!! I finally walked out after sitting in their terrible ER having a 6 hour panic attack and trouble swallowing" - jane
Nov 26, 2020, 6:06 PM
Mission Hospital Regional Med Center: "I came in with terrible abdominal pain and left after waiting for 3 hours to be seen. " - Alexandra